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# Systems and Data Administrator

- **Company:** Supermums
- **Location:** London, UK
- **Experience:** Experienced
- **Salary:** £46,000.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Excel, Application Programming Interfaces (APIs), Spreadsheets, Cloud Computing, Data Governance, Data Transformation, Salesforce.Com, Data Loader
- **Published:** June 3, 2026
- **Apply:** https://supermums.org/job/systems-and-data-administrator-smc-1346/

## About the Role

* 2+ years experience working as a Systems and Data Administrator or Salesforce Administrator
 * Strong Salesforce Administration experience including configuration and automation using Flow
 * Strong understanding of Salesforce objects, fields, relationships, and record types
 * Experience with data quality management, deduplication, validation rules, and imports/exports
 * Ability to create reports and dashboards in Salesforce
 * Knowledge of GDPR-compliant data handling practices
 * Comfortable using Excel or similar tools for data analysis and cleansing
 * Strong communication skills with both technical and non-technical stakeholders
 * Ability to work independently within a small team environment

Desirable:

 * Salesforce Administrator Certification (ADM 201)
 * Experience with Salesforce-based grant or programme management systems
 * Experience with Salesforce Experience Cloud / Partner Portals
 * Non-profit, charity, or social impact sector experience
 * Exposure to integrations, APIs, or system implementation/change management projects
 * Previous experience in a Systems and Data Administrator position within a mission-driven organisation

Technology & Tools:

 * Salesforce CRM
 * Salesforce-based grant management platform
 * Salesforce Flow automation
 * Salesforce Experience Cloud / Partner Portal
 * Data Loader or equivalent import/export tools
 * Excel or equivalent spreadsheet/data manipulation tools
 * Finance system exports and manual data workflows
 * GDPR-focused data governance processes

## Description

The successful candidate joining as a Systems and Data Administrator will work closely with internal stakeholders across data, programmes, operations, and finance teams, playing a key role in supporting and optimising a recently implemented Salesforce-based CRM and grant management platform. This is an opportunity for a Systems and Data Administrator to join a values-led organisation undergoing continued systems and process improvement.., * Day-to-day Salesforce administration including user management, permissions, workflows, and system configuration

 * Managing automation through Salesforce Flow
 * Acting as the first-line CRM support contact for internal users as the primary Systems and Data Administrator
 * Supporting rollout and maintenance of a partner-facing portal
 * Managing data quality, governance, cleansing, imports/exports, and GDPR compliance
 * Creating and maintaining Salesforce reports and dashboards
 * Delivering onboarding, training, and user documentation for staff
 * Coordinating with external implementation partners and internal stakeholders on ongoing improvements and system enhancements
 * Supporting organisational reporting and impact data processes


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