> Markdown version of [/jobs/ext/3251452-lead-infrastructure-engineer-aws-cloud-support-engineering](https://www.wearedevelopers.com/jobs/ext/3251452-lead-infrastructure-engineer-aws-cloud-support-engineering). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Lead Infrastructure Engineer - AWS Cloud Support Engineering - **Company:** JPMorganChase - **Location:** Glasgow, UK - **Experience:** Expert - **Contract:** Permanent contract - **Skills:** Artificial Intelligence, Amazon Web Services, Automation of Tests, Unit Testing, Microsoft Azure, Cloud Computing, Code Generation, Software Quality, Databases, Decision Support Systems, Distributed Systems, Amazon DynamoDB, Python (Programming Language), Software Tools, Secure Coding, Software Engineering, Toolchain, Scripting, Google Cloud, Cloud Platform System, Kubernetes, Terraform, Code Restructuring, Virtual Private Clouds - **Published:** September 14, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=f0c52e8dea893109 ## About the Role * Formal training or certification on infrastructure engineering concepts and advanced applied experience * Deep knowledge of one or more areas of infrastructure engineering such as hardware, networking terminology, databases, storage engineering, deployment practices, integration, automation, scaling, resilience, or performance assessments * Strong experience supporting and operating workloads within Amazon Web Services (AWS), including hands-on knowledge of core services such as compute, storage, networking, monitoring, and database technologies (e.g., RDS, DynamoDB, or Aurora) in a production environment * Deep knowledge of cloud infrastructure and multiple cloud technologies with the ability to operate in and migrate across public and private clouds * Familiarity with scripting languages (e.g., Python) and cloud platform certification(s) * Hands-on experience using enterprise-authorized AI-assisted software development tools within the work environment (e.g., for coding, testing, troubleshooting, or documentation) with demonstrated ability to critically evaluate and validate AI-generated outputs * Understanding of responsible AI use in engineering workflows, including data sensitivity considerations, secure handling of inputs/outputs, and adherence to resiliency and security expectations * Familiarity with working in a large distributed system across a range of technologies including compute, databases, messaging, observability, and telemetry * Knowledge of incident, change, and problem management processes and the controls that govern them * Understanding of data-driven decision making and a drive to continue developing technical and cross-functional knowledge Preferred qualifications, capabilities, and skills * Kubernetes, Azure, Google Cloud Platform, or Terraform certifications * Experience working in a follow-the-sun or globally distributed on-call support model * Familiarity with large-scale cloud migration or modernization initiatives * Exposure to observability and telemetry tooling in complex distributed environments ## Description Assume a vital position as a key member of a high-performing team that delivers infrastructure and performance excellence. This cloud support role will be instrumental in shaping the future at one of the world's largest and most influential companies - where your expertise drives real impact at scale., * Apply technical expertise and problem-solving methodologies to projects of moderate scope * Drive a workstream or project consisting of one or more infrastructure engineering technologies * Work with other platforms to architect and implement changes required to resolve issues and modernize the organization and its technology processes * Execute creative solutions for the design, development, and technical troubleshooting for problems of moderate complexity * Strongly consider upstream/downstream data and systems or technical implications and advise on mitigation actions * Leverages enterprise-authorized AI coding assist tools within the work environment to improve code quality, delivery speed, and productivity (e.g., code generation/refactoring, unit test creation, documentation), while validating outputs through peer review, automated testing, and secure coding standards * Applies knowledge of tools within the Software Development Life Cycle toolchain, including enterprise-authorized AI-assisted development and automation capabilities, to improve the value realized by automation * Manage stakeholder relationships and the team's work in accordance with compliance standards, service level agreements, and product supportability requirements * Partner with engineering and product teams to ensure remediation and permanent closure of issues and to identify trending issues to drive product improvement * Demonstrate a high aptitude for both learning and teaching as product teams continually release new features and products * Provide follow-the-sun 24/7 on-call support through a distributed team spanning multiple time zones ## Related Videos - [JavaScript? No. Java Scripts! - Scripting with Java](https://www.wearedevelopers.com/videos/2094-javascript-no-java-scripts-scripting-with-java) - [Kubernetes and Microservices with Multi-Model Databases](https://www.wearedevelopers.com/videos/382-kubernetes-and-microservices-with-multi-model-databases) - [Building Developer Experience - Brick by Brick](https://www.wearedevelopers.com/videos/1461-building-developer-experience-brick-by-brick) - [Shipping Faster with Less: Render on Cloud Hosting, AI Workloads, and the Future of DevOps](https://www.wearedevelopers.com/videos/1894-shipping-faster-with-less-render-on-cloud-hosting-ai-workloads-and-the-future-of-devops) - [Intermediate Bitcoin Script](https://www.wearedevelopers.com/videos/25-intermediate-bitcoin-script) - [Inside Bitpanda's Tech Stack: Scaling a European Fintech Leader - Markus Dorner](https://www.wearedevelopers.com/videos/1979-inside-bitpanda-s-tech-stack-scaling-a-european-fintech-leader-markus-dorner) ## Related Articles - [How to Become an AI Engineer](https://www.wearedevelopers.com/magazine/331-how-to-become-an-ai-engineer) - [7 Cloud Computing Trends Coming in 2025 for Developers](https://www.wearedevelopers.com/magazine/412-7-cloud-computing-trends-coming-in-2025-for-developers) - [Got AI ideas but no money? Here are 10 free ways to level up your AI skills with Google Cloud](https://www.wearedevelopers.com/magazine/600-got-ai-ideas-but-no-money-here-are-10-free-ways-to-level-up-your-ai-skills-with-google-cloud) - [What is Software Engineering in the Age of AI?](https://www.wearedevelopers.com/magazine/640-what-is-software-engineering-in-the-age-of-ai) - [Best US AI Conferences for CTOs in 2026: Build vs. Buy, Vendor Evaluation, and Peer Intelligence](https://www.wearedevelopers.com/magazine/736-best-us-ai-conferences-for-ctos-in-2026-build-vs-buy-vendor-evaluation-and-peer-intelligence) - [What Are The Top Skills Required For Azure Developers?](https://www.wearedevelopers.com/magazine/77-what-are-the-top-skills-required-for-azure-developers)