> Markdown version of [/jobs/ext/3251549-noc-engineer](https://www.wearedevelopers.com/jobs/ext/3251549-noc-engineer). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # NOC Engineer - **Company:** Zen Internet - **Location:** Rochdale, UK - **Salary:** £31,000.0 - £36,000.0 - **Contract:** Permanent contract - **Skills:** JIRA, Border Gateway Protocol, Complex Networks, Linux, Ethernet, Internet Control Message Protocol, Information Technology Operations, Networking Hardware, Multi-protocol Systems, Network Architecture, Network Monitoring, Routing, Network Protocols, Open Shortest Path First (OSPF), Transmission Control Protocol (TCP), Zabbix, Computer Network Operations, Computer Network Technologies, Juniper, Network Support, Cisco - **Published:** September 1, 2026 - **Apply:** https://uk.indeed.com/viewjob?jk=d102459b16231f64 ## About the Role We are seeking a proactive and technically skilled NOC (Network Operations Center) Engineer to join our dynamic team. In this vital role, you will be the first line of defense in monitoring, maintaining, and troubleshooting our network infrastructure to ensure optimal performance and security. Your expertise will help keep our systems running smoothly, support our IT operations, and deliver exceptional service to our users. If you thrive in a fast-paced environment, possess strong communication skills, and have a passion for technology, this is the perfect opportunity to advance your career in network support., * Previous experience working with network equipment in an ISP or large-scale NOC environment. * Proven experience in incident response, triage, and prioritisation. * Ability to work autonomously and manage your own workload effectively. * CCNA certification or equivalent level of networking knowledge required. * Strong understanding of technologies including IP protocols (ICMP, UDP, TCP), IP filtering, routing protocols (BGP, OSPF, ISIS), MPLS, and Ethernet. * Experience with some or all of the following: Juniper, Cisco, Zabbix, Jira Service Management, Kentik, and Openreach platforms. * Basic Linux/UNIX skills desirable but not essential. ## Description As a NOC Engineer, you'll play a key role in maintaining the stability, performance, and resilience of Zen's network infrastructure. Working closely with Network and Infrastructure Engineers, as well as third parties and internal teams, you'll manage incidents, optimise processes, and support ongoing service improvements. Your main responsibilities include: * Participating in a 24x7x365 shift rotation, providing continuous network monitoring and support. * Ensuring stable, reliable operation of Zen's access, service, and core networks. * Managing major incidents - coordinating response, communication, and resolution across internal teams and suppliers. * Monitoring network and system performance using established tools, identifying and resolving issues proactively. * Troubleshooting complex network faults across hardware and software layers. * Applying configuration changes following approved change control processes. * Installing, maintaining, and upgrading network hardware and software. * Providing 3rd-line technical support for escalations from other departments. * Maintaining accurate, high-quality documentation for projects, incidents, and processes. * Handling tickets to a high standard, with clear and consistently informative updates. * Working within an ITIL-based framework to uphold key KPIs and SLAs. Your work directly supports Zen's mission to deliver award-winning service - driving operational excellence, continuous improvement, and customer satisfaction., Join us as a NOC Engineer where your technical expertise will directly impact the stability of our network operations while providing outstanding support to our users! ## Related Videos - [How Cisco embraced a DevOps culture within its network engineering team](https://www.wearedevelopers.com/videos/99-how-cisco-embraced-a-devops-culture-within-its-network-engineering-team) - [GitOps for the people](https://www.wearedevelopers.com/videos/461-gitops-for-the-people) - [Docker network without Docker](https://www.wearedevelopers.com/videos/1418-docker-network-without-docker) - [Your Infrastructure Is Not a Playground: AI Agents for Infra Done Right](https://www.wearedevelopers.com/videos/2084-your-infrastructure-is-not-a-playground-ai-agents-for-infra-done-right) - [Collaboration Quantified: Lessons from Open Source Developer Networks](https://www.wearedevelopers.com/videos/1422-collaboration-quantified-lessons-from-open-source-developer-networks) - [Docker exec without Docker](https://www.wearedevelopers.com/videos/1094-docker-exec-without-docker) ## Related Articles - [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs) - [IT Salaries in UK](https://www.wearedevelopers.com/magazine/288-it-salaries-in-uk) - [How We Built a Worry-Free System That Runs for 10+ Years – And What We’d Do Again](https://www.wearedevelopers.com/magazine/751-how-we-built-a-worry-free-system-that-runs-for-10-years-and-what-we-d-do-again) - [Data Engineer Salary UK](https://www.wearedevelopers.com/magazine/253-data-engineer-salary-uk) - [UK Business Culture and Etiquette](https://www.wearedevelopers.com/magazine/326-uk-business-culture-and-etiquette) - [Is Software Engineering Over-Saturated?](https://www.wearedevelopers.com/magazine/418-is-software-engineering-over-saturated)