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# Repairs Administrator

- **Company:** Lanes Group PLC
- **Location:** Fobbing, UK
- **Experience:** Experienced
- **Salary:** £28,000.0 - £32,000.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Excel, Microsoft Office
- **Published:** June 3, 2026
- **Apply:** https://uk.indeed.com/viewjob?jk=af4e9ce909c18de6

## About the Role

Do you have experience in Supervising experience?, Do you have a High school diploma or GED?, To be successful in this Repairs Planner position, you should have:

 * Previous experience as a Repairs Planner, Repairs Scheduler, Maintenance Planner, Works Planner, or Property Services Coordinator
 * Experience working within Social Housing, Housing Associations, Local Authorities, or Property Services
 * Strong knowledge of responsive repairs and maintenance operations
 * Experience scheduling engineers, operatives, or subcontractors
 * Excellent organisational and communication skills
 * Strong administration and planning experience
 * Experience managing WIP and outstanding repairs
 * Good Microsoft Office and Excel skills
 * Understanding of NHF Schedule of Rates (SOR) would be highly beneficial
 * Experience using housing management systems, client portals, or scheduling software, * A-Level or equivalent (preferred)

Experience:

 * Administrative experience: 3 years (preferred)

Language:

 * English (preferred)

## Description

We are currently recruiting for an experienced Repairs Planner to join a growing Social Housing and Property Services contractor based in Fobbing.

This opportunity would suit a Repairs Planner, Repairs Scheduler, Maintenance Planner, Works Planner, or Property Services Planner with experience coordinating responsive repairs, maintenance works, void properties, and contractor schedules within Social Housing.

As a Repairs Planner, you will play a vital role in ensuring repairs are scheduled efficiently, tenant appointments are managed effectively, and contractual KPIs are consistently achieved., * Schedule responsive repairs and planned maintenance works across Social Housing properties

 * Manage diaries for operatives, engineers, and subcontractors
 * Contact tenants to arrange and confirm appointments
 * Coordinate repairs, maintenance works, and void property programmes
 * Monitor and manage WIP (Work In Progress)
 * Ensure all repairs are completed within agreed timescales and client KPIs
 * Raise purchase orders and assist with materials coordination
 * Update client portals and housing management systems
 * Upload photographs, completion evidence, and job notes
 * Liaise daily with operatives, supervisors, contract managers, and clients
 * Support the delivery of responsive repairs and maintenance contracts


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