> Markdown version of [/jobs/ext/3255164-director-application-development-3](https://www.wearedevelopers.com/jobs/ext/3255164-director-application-development-3). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Director - Application Development 3 - **Company:** Genpact - **Location:** Advance, NC, United States (Remote available) - **Salary:** $100,000.0 - $125,000.0 - **Contract:** Permanent contract - **Skills:** Agile Methodology, Cloud Computing Security, Collaborative Software, Cyber Security, Databases, Computer Engineering, Database Servers, Greenplum, Microsoft SQL Server, MySQL, Software Engineering, SQL Stored Procedures, PL-SQL, SQL Server Integration Services, Oracle Enterprise Manager, Information Technology, ServiceNow HR Service Delivery, Tools for Reporting, ServiceNow Customer Service Management, Servicenow, Programming Languages - **Published:** September 21, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=e686e249a96f8ac0 ## About the Role * experience in the IT industry * technical experience with the ServiceNow platform * Deep understanding of ServiceNow platform capabilities and architecture (ITSM, ITOM, HRSD, CSM, SecOps, Finance and Supply Chain etc.) * Worked in presales environments with experience on large scale ServiceNow bids * Experience supporting a Sales team to win new business in new and existing accounts * Excellent customer facing, presentation and communication skills (written and verbal) * Good business analysis and requirements analysis skills * Must be able to work as part of a small team with minimal day-to-day supervision * Travel availability up to 40% within North America to support onsite client work * undefined Preferred Qualifications/ Skills BSc in Computer Science or Computer Engineering ServiceNow Presales Accreditations ServiceNow Systems Administrator certification Qualifications Bachelors - Computer Engineering, Bachelors - Computer Science, Bachelors - Information Technology, Masters - Software Engineering Certifications Certified Cloud Security Professional - UdemyUdemy Required Skills Agile Methodology, Change Management, Client Relations, Collaboration Tools, Database Server, Design Thinking, Executive Presence, Greenplum Database, Inclusion, Microsoft Power Business Intelligence (PBI), Microsoft SQL Developer, Microsoft SQL Server, Microsoft SQL Server Reporting Services, Modernizing Operations, MySQL, Oracle Enterprise Resource Planning (ERP) Systems, People Leadership, Personal Effectiveness, PL/SQL (Programming Language), Risk Management, SQL Server Integration Services (SSIS), Stored Procedures, Storytelling Language English Language Proficiency - Advanced - C1 ## Description Responsibilities: Demonstrate expertise in core ServiceNow modules such as ITSM, ITOM, CRM, S2P, HRSD, MCO, FSO etc * Demonstrate Experience with presenting ServiceNow solutions to clients in a value-led approach. Case study would be provided for round 2. * Assist the Sales personnel in the qualification of customer needs and performing pre-demo needs analysis. * Assess the customer's strategic needs, uncover business requirements, determine the gaps between business requirements and product functionality, and build relationships with clients onsite. * Gather the appropriate information to generate proposals with the right service components, pricing, and assumptions. * Evaluate ServiceNow products and solutions that might improve or enhance services provided, while aligning and working closely with onshore ServiceNow leadership. * Understand business and technical problems addressed by the proposed solutions, including key regulations, business drivers, evolving business needs, security, etc. * Produce compelling sales proposals/commercial and technical documentation, outlining the cost savings and business benefits to clients of using ServiceNow. * Hands-on experience creating demos, and ability to demonstrate ServiceNow products and technologies effectively to audiences of varied technical knowledge. * Provide technical leadership during client workshops, discovery sessions, and stakeholder presentations. * Collaborate with enterprise architecture teams to ensure compliance with business policies and standards. ## Related Videos - [MySQL Protocol Features You Should Be Aware Of](https://www.wearedevelopers.com/videos/100267-mysql-protocol-features-you-should-be-aware-of) - [From Global Capability Centers to AI-Powered Command Centers](https://www.wearedevelopers.com/videos/100096-from-global-capability-centers-to-ai-powered-command-centers) - [Kubernetes and Microservices with Multi-Model Databases](https://www.wearedevelopers.com/videos/382-kubernetes-and-microservices-with-multi-model-databases) - [Branch your database like your code: How schema changes and pull requests go hand in hand](https://www.wearedevelopers.com/videos/350-branch-your-database-like-your-code-how-schema-changes-and-pull-requests-go-hand-in-hand) - [Shipping Faster with Less: Render on Cloud Hosting, AI Workloads, and the Future of DevOps](https://www.wearedevelopers.com/videos/1894-shipping-faster-with-less-render-on-cloud-hosting-ai-workloads-and-the-future-of-devops) - [Fault Tolerance and Consistency at Scale: Harnessing the Power of Distributed SQL Databases](https://www.wearedevelopers.com/videos/1146-fault-tolerance-and-consistency-at-scale-harnessing-the-power-of-distributed-sql-databases) ## Related Articles - [What Are The Top Skills Required For Azure Developers?](https://www.wearedevelopers.com/magazine/77-what-are-the-top-skills-required-for-azure-developers) - [Best Companies to work for in London: Top 25 Companies in 2023](https://www.wearedevelopers.com/magazine/187-best-companies-to-work-for-in-london-top-25-companies-in-2023) - [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs) - [The Best Job Search Websites of 2025](https://www.wearedevelopers.com/magazine/368-the-best-job-search-websites-of-2025) - [7 Important Tips That Every Software Developer Should Know](https://www.wearedevelopers.com/magazine/101-7-important-tips-that-every-software-developer-should-know) - [Is Software Engineering Over-Saturated?](https://www.wearedevelopers.com/magazine/418-is-software-engineering-over-saturated)