> Markdown version of [/jobs/ext/325587-remote-insurance-software-support-configuration-analyst-ex-underwriters-or-insurance-brokers](https://www.wearedevelopers.com/jobs/ext/325587-remote-insurance-software-support-configuration-analyst-ex-underwriters-or-insurance-brokers). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Remote Insurance Software Support & Configuration Analyst (Ex-Underwriters or Insurance Brokers) - **Company:** SchemeServe - **Location:** UK (Remote available) - **Experience:** Experienced - **Salary:** £28,000.0 - £32,000.0 - **Contract:** Permanent contract - **Skills:** Microsoft Word, Microsoft Excel, Software as a Service, Guidewire - **Published:** June 3, 2026 - **Apply:** https://uk.indeed.com/viewjob?jk=1fd85420ae3ba597 ## About the Role Do you have experience in Underwriting?, Know your way around Word and Excel - no need to be a tech expert, but you're comfortable with everyday tasks. ️ Have a solid foundation in insurance - you possess experience in the insurance industry, understand its nuances, and talk the same language as our customers. Prefer problem-solving over selling insurance - challenges excite you and you enjoy working with insurance products and platforms but prefer problem-solving to selling policies. Thrive on teamwork and relationships - you enjoy working with people and building strong connections with both teammates and customers. Aren't looking for a developer role - if coding isn't your thing but you love working with digital tools, this is the perfect fit! Have a keen eye for improvement - you take pleasure in fine-tuning processes to achieve optimal results and efficiency. Seek to understand the 'why' - you're not just a 'tick-the-box' person but value understanding the reasons behind your actions. Are naturally curious - you love learning new things, asking questions, and figuring out better ways to do things. Are dependable - people can count on you to follow through, stay organized and keep things running smoothly. Stay authentic - you bring your true self to work, communicate openly and value honesty in your interactions. * Work swiftly and efficiently - you get things done without unnecessary delays, balancing speed with attention to detail. Are daring enough to challenge the norm - you're not afraid to speak up, bring fresh ideas and try new approaches., Essential: * Background in insurance or underwriting (at least 2yrs+). * UK-based (although the position is fully remote). Nice to have (but not essential!): * Experience as a Configuration Analyst or Business/Systems Analyst for SaaS insurance software solutions (no coding required). * Experience working with different facets of insurance support and scheme management. ## Description As a Wunderwriter, you'll play a key role in supporting SchemeServe customers by working across our three dynamic sub-groups within the Wunderwriting department: * Scheme Builders: Dedicated to designing and building new insurance schemes on SchemeServe. * Post Live: Handling support requests related to ongoing scheme management, including updates and major changes. * Obsessive Support: Providing quick, day-to-day support - such as uploading documentation or adding a new user. Whether you're helping create new schemes, managing complex updates, or resolving quick support requests, you'll be at the heart of enabling our clients' success., You start the morning by setting priorities for your current project - whether building a new scheme, implementing a major update, or resolving diverse support requests. After a quick team call with your fellow Wunderwriters, you may then focus on a scheme-building task, troubleshoot a Post Live ticket, or handle a quick Obsessive Support request. Late morning means it's time for Elevenses -our Thursday ritual for non-work chat and optional clubs (Art and card games today!). In the afternoon, you dive into rating logic - reviewing the underwriting guide and translating it into a rating file using Excel. ## Related Videos - [Unlocking the potential of Digital & IT at Vodafone](https://www.wearedevelopers.com/videos/602-unlocking-the-potential-of-digital-it-at-vodafone) - [In-depth .NET Azure Functions: Isolated mode, performance and durable AI agents](https://www.wearedevelopers.com/videos/100207-in-depth-net-azure-functions-isolated-mode-performance-and-durable-ai-agents) - [Developing the Rich Text Editor for DeepL.com](https://www.wearedevelopers.com/videos/1172-developing-the-rich-text-editor-for-deepl-com) - [Recruitment Reinvented: Bold strategies and the $10K signing incentive](https://www.wearedevelopers.com/videos/1068-recruitment-reinvented-bold-strategies-and-the-10k-signing-incentive) - [From Syntax to Singularity: AI’s Impact on Developer Roles](https://www.wearedevelopers.com/videos/900-from-syntax-to-singularity-ai-s-impact-on-developer-roles) - [SRE Methods In an Agency Environment](https://www.wearedevelopers.com/videos/348-sre-methods-in-an-agency-environment) ## Related Articles - [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs) - [UK Business Culture and Etiquette](https://www.wearedevelopers.com/magazine/326-uk-business-culture-and-etiquette) - [Best Companies to work for in London: Top 25 Companies in 2023](https://www.wearedevelopers.com/magazine/187-best-companies-to-work-for-in-london-top-25-companies-in-2023) - [Data Analyst Salary in the UK](https://www.wearedevelopers.com/magazine/278-data-analyst-salary-in-the-uk) - [The 12 Best Jobs for Software Engineers](https://www.wearedevelopers.com/magazine/401-the-12-best-jobs-for-software-engineers) - [Is Software Engineering Over-Saturated?](https://www.wearedevelopers.com/magazine/418-is-software-engineering-over-saturated)