> Markdown version of [/jobs/ext/32562-l2-it-onsite-technician](https://www.wearedevelopers.com/jobs/ext/32562-l2-it-onsite-technician). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md).

---

# L2 IT Onsite Technician

- **Company:** HEMMERSBACH FRANCE
- **Location:** Le Mans, France
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Active Directory, Domain Name System (DNS), Image Management, Networking Basics, TCP/IP, Information Technology
- **Published:** May 21, 2026
- **Apply:** https://www.hemmersbach.com/en/career/19608

## About the Role

* 18 months of IT experience (or equivalent)
 * Ability to build relationships
 * Excellent time management skill
 * Experience in OS, Apps and H/W installation and troubleshooting depending on project products
 * Strong Windows OS and Active Directory knowledge
 * Basic networking (TCP/IP, DNS)
 * Experience with ticketing and imaging tools
 * Good communication and customer service skills

## Description

Hemmersbach is hiring an Onsite L2 Technician to provide advanced IT support at client sites. The role focuses on resolving escalated issues, supporting end-user devices, and ensuring high service quality in an enterprise environment.

Job Tasks:

 * Troubleshoot hardware, software, and basic network issues
 * Handle L2 escalations from Service Desk
 * Perform hardware replacements and device setup
 * Support imaging, deployments, and upgrades
 * Manage and update tickets within SLA
 * Document work and support L1 technicians


## Related Videos

- [Local Candidates vs International Talent - Building the Very Best Dev Team](https://www.wearedevelopers.com/videos/1067-local-candidates-vs-international-talent-building-the-very-best-dev-team)
- [An Applied Introduction to eBPF with Go](https://www.wearedevelopers.com/videos/1075-an-applied-introduction-to-ebpf-with-go)
- [MCP Mashups: How AI Agents are Reviving the Programmable Web](https://www.wearedevelopers.com/videos/1392-mcp-mashups-how-ai-agents-are-reviving-the-programmable-web)
- [Enterprise Linux as Container Images](https://www.wearedevelopers.com/videos/1610-enterprise-linux-as-container-images)
- [Turning Container security up to 11 with Capabilities](https://www.wearedevelopers.com/videos/718-turning-container-security-up-to-11-with-capabilities)
- [Fault Tolerance and Consistency at Scale: Harnessing the Power of Distributed SQL Databases](https://www.wearedevelopers.com/videos/1146-fault-tolerance-and-consistency-at-scale-harnessing-the-power-of-distributed-sql-databases)

## Related Articles

- [Finding IT & Technology English-speaking Jobs in Germany ](https://www.wearedevelopers.com/magazine/446-finding-it-technology-english-speaking-jobs-in-germany)
- [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market)
- [IT Salaries in Germany](https://www.wearedevelopers.com/magazine/287-it-salaries-in-germany)
- [Best Companies to Work For in Paris: Top 25 Companies in 2023 ](https://www.wearedevelopers.com/magazine/190-best-companies-to-work-for-in-paris-top-25-companies-in-2023)
- [Where to Find Entry-Level Software Engineering Jobs](https://www.wearedevelopers.com/magazine/397-where-to-find-entry-level-software-engineering-jobs)
- [Guide for Expats Living in France](https://www.wearedevelopers.com/magazine/305-guide-for-expats-living-in-france)