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# Senior Citrix Consultant

- **Company:** Simplex Services
- **Location:** London, UK (Remote available)
- **Experience:** Expert
- **Salary:** £104,000.0 - £117,000.0
- **Contract:** Temporary to permanent
- **Skills:** Java (Programming Language), Active Directory, Artificial Intelligence, Microsoft Azure, Cloud Computing, Data as a Services, Desktop Computing, Desktop Virtualization, DevOps, Web Browsers, Hypervisor, Virtual Private Networks (VPN), Python (Programming Language), Log Analysis, Citrix XenApp, Microsoft Office, System Center Configuration Manager, Windows Servers, Citrix Systems, OpenShift, Windows PowerShell, Ansible, Transmission Control Protocol (TCP), User Environment Management, Virtual Machines, Scripting, Cloud Platform System, Microsoft Power Automate, Large Language Models, Git, Microsoft InTune, Infrastructure Automation Frameworks, Vcenter, Performance Monitor, Tools for Reporting, Jenkins, Citrix Netscaler, Vmware
- **Published:** September 3, 2026
- **Apply:** https://uk.indeed.com/viewjob?jk=f7d13f5b60b4d8fe

## About the Role

* At least 5-7 years of experience in Desktop Virtualization, with solid Citrix XenApp, NetScaler, Azure W365, and VMWare administration experience.
 * Knowledge of technical components of the VMWare/OpenShift Hypervisor, vCenter, Windows Servers 2016/2019, TCP/IP networking, and VPN gateway.
 * Scripting and automation experience, with proficiency in PowerShell scripting, Jenkins, and Ansible.
 * Experience of associated technology areas: AI, Active Directory, Microsoft Intune, MECM, MS Office, Java, Browsers, Identity and Access Management tooling.
 * Knowledge and experience of using Agile delivery methods and tools to implement both tactical and strategic changes is a plus.
 * Interpersonal skills demonstrating good judgment and a high level of communication. Ability to articulate complex technical issues concisely.
 * Work independently and under high pressure, including but not limited to meeting tight deadlines, working in odd hours and holidays.
 * Experience working in large-scale multinational companies; experience working as part of an Agile or Operations team is a plus.
 * Respectful of different cultures, working with colleagues from across the globe.
 * Work proficiency in English speaking and technical writing.

## Description

Citrix & VDI Operations

 * Maintain and optimize enterprise Citrix Virtual Apps and Desktops (CVAD/DaaS), NetScaler/ADC, and core hypervisor/cloud environments.
 * Citrix/VDI/Cloud PC administration, including planning, provisioning, migration, and user support.
 * Support and maintain OpenShift/VMWare based virtual machine workloads, ensuring scalability and resilience.

Proactive Monitoring & End User Experience

 * Proactively monitor end-user experience (DEX), session latency, and logon performance using analytics tools and automated remediation scripts.
 * Manage image updates, VDA provisioning (MCS/PVS), profile management, and zero-day vulnerability mitigations.

AI-Driven Infrastructure Automation

 * Implement and customize Microsoft Copilot and LLM assisted workflows to automate routine Citrix & VDI operational tasks, ticket triage, and incident resolution.
 * Build prompt libraries, automated diagnostics, and agentic workflows to streamline system health checks, log analysis, and root-cause investigations.

Process & Efficiency Engineering

 * Identify repetitive operational bottlenecks across Level 2/3 virtualization support and develop self-healing automations via PowerShell, or Python, and Copilot integrations.
 * Create smart documentation, automated handover summaries, and SOPs using AI productivity tools.

Scripting, ITSM & Cross Functional Delivery

 * Develop and maintain scripts/tools (e.g., PowerShell, Python) to streamline operations and reduce manual effort, leveraging DevOps practices and tools (Ansible, Jenkins, Git).
 * Align operations with ITSM practices, including incident, problem, and change management.
 * Partner with cross-functional teams (support, project, engineering etc.) to deliver integrated solutions.
 * Fulfillment and operation activities for all infrastructure components supporting our desktop virtualization service across the HSBC group.