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# Ariba System Advisor

- **Company:** Transport for London
- **Location:** Stratford-upon-Avon, UK
- **Salary:** £44,000.0
- **Contract:** Permanent contract
- **Skills:** Databases, Data Governance, Software Requirements Analysis, SAP Ariba
- **Published:** September 3, 2026
- **Apply:** https://uk.indeed.com/viewjob?jk=7a2a3e89da3ce97c

## About the Role

* An understanding of the Ariba Source to Pay end-to-end functionality
 * An understanding of best practice in systems across commercial functions in other organisations An understanding of TfL's data governance policies, including GDPR and how this applies to TfL's commercial data
 * An understanding of Tech & Data 's policies, systems and data roadmap including architecture
 * An understanding of how to deliver new system requirements

Skills:

 * Working with the Ariba Systems Lead to ensure that the Ariba platform supports the business requirements.
 * Own and manage Service Request tickets with a customer focused approach. Progress Service Requests through to resolution, engaging, handing over and working with Level 3 Support (Tech & Data ) where required.
 * Work with the Procurement & Commercial (P&C) Capability Leads and Tech & Data in an effective and collaborative manner, to determine and deliver system changes whilst maintaining system integrity.
 * Work with the wider Source to Pay Operations team to ensure an effective end-to-end Source to Pay (S2P) solution.

Experience:

 * Experience of systems maintenance for the Ariba platform or similar Procurement systems
 * Experience of supporting users to get the best out of systems through training, user guides etc
 * Experience of driving best practice usage, educating users in the potential of systems and influencing behaviour change
 * Experience of developing system requirements to meet business outcomes and defining system improvements

Equality and Diversity

We are committed to equality, diversity and inclusion and aim to reflect the diverse communities we serve. We believe that a diverse workforce enables us to deliver better services and outcomes. Our goal is to make our recruitment as inclusive as possible. As a Disability Confident Leader, we actively encourage applications from disabled people. As part of the Disability Confident scheme, we aim to offer an assessment or interview to candidates who apply via the scheme where the minimum essential criteria for skills, knowledge and experience has been met. In some circumstances, it may not be practical to offer an interview or assessment to every candidate who applies through the scheme and meet the minimum essential criteria; in these situations, we select candidates who best meet the minimum criteria for the job rather than interviewing all who meet them.

Across all recruitment activity, we recognise that selection methods may vary depending on the nature and scale of the campaign and will be applied fairly, consistently and proportionately in line with our Disability Confident commitments.

## Description

The role holder will provide administration of the Ariba Systems to ensure the Ariba Source to Pay system functionality meets the business requirements. They will work with Tech & Data and the Procurement & Commercial Capability Leads.

Maintaining a user-friendly buying process to achieve the efficient payment of properly authorised invoices in accordance with company policies and procedures and in line with Business Services Function Service Level Agreements.

The role will support continuous improvement, delivering best practice solutions as well as the development and implementation of a clearly defined strategy for Source to Pay., * Performing system administration of the Ariba platform, in an effective manner maintaining the system integrity and supporting the business requirements. Regulating accuracy of data quality and raising any performance, systems or data quality issues/risks to the Ariba Systems Lead

 * Maintenance of the Ariba Source to Pay solution including Ariba Sourcing and Contract templates, workflow approvers for TfL leavers / joiners / team changes, Framework templates, Gatekeeper for Procurement & Commercial Organisation changes, Gatekeeper for the Ariba Roles, Ariba manual data maintenance to ensure that the Ariba system is maintained and the Buying Process is supported.
 * Provide 2nd line support to the Business Services Function Service Desk for Source to Pay system related queries.
 * Managing the service requests routed through to the 2nd line support queues, interacting with the customer through to resolution
 * Raising Remedy Tickets to engage Level 3 support from the relevant Tech & Data teams when required
 * Working with the Ariba Systems Lead to deliver changes determined by the Source to Pay (S2P) Improvement Forum