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# SENIOR IT TECHNICIAN

- **Company:** Grantley Hall
- **Location:** Grantley, UK
- **Experience:** Expert
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Active Directory, Identity and Access Management, Network Service, Office Suite, Remote Access Technology, Azure Active Directory, Cloud Services, Wireless Networks, Office365, Microsoft InTune, Information Technology, Network Server
- **Published:** June 2, 2026
- **Apply:** https://uk.indeed.com/viewjob?jk=26b32d182432e85c

## About the Role

Do you have experience in Time management?, * Extensive experience in IT support and systems administration.

 * Strong troubleshooting skills across hardware, software, and network environments.
 * Familiarity with enterprise platforms
 * Ability to work independently and also to collaborate effectively with the internal departments and external vendors.
 * Strong communication skills and the ability to communicate effectively with system users of all levels of skill.
 * Strong time management and prioritisation skills, being able to balance the competing priorities of a busy IT team.
 * A willingness to learn and go the extra mile to support an exceptional Hotel guest experience.

## Description

* Provide Tier 2/3 support for the Hotel IT systems and Users. Covering LAN, WAN and Wifi networks, On-premises servers, Cloud Services, End-user devices and Hotel specific equipment
 * Perform deployments, upgrades and changes across the variety of hardware and software in place.
 * Have a strong working knowledge of IT Cyber hygiene and work with a security focused mindset.
 * Manage and administer Microsoft 365 including Entra Hybrid Join, Intune and M365 productivity suite.
 * Manage and maintain Microsoft Active Directory and on-premises network services.
 * Support Hotel Audio Visual systems in conjunction with our support partner.
 * Support Hotel 3CX telephony systems
 * Manage and maintain Hotel remote access and Identity management.
 * Maintain and troubleshoot a variety of Hotel specialised systems in conjunction with our support partners such as POS, Door Entry, CCTV and other integrated platforms
 * Accurate and regular updating of systems documentation, asset management and operating procedures.
 * Deliver Hotel events and projects as needed, providing IT knowledge and Support to facilitate the smooth running of events and projects.


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