> Markdown version of [/jobs/ext/3266218-it-application-support-manager](https://www.wearedevelopers.com/jobs/ext/3266218-it-application-support-manager). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # IT Application Support Manager - **Company:** LincolnshireCoop - **Location:** Lincoln, UK - **Contract:** Permanent contract - **Skills:** Application Lifecycle Management, Information Technology - **Published:** September 7, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=4eea4d30b10731a1 ## About the Role To be considered for this role, you'll need to show us: * Degree or equivalent qualification or equivalent experience in Information Technology, Computer Science or a related field. * Proven experience as an Applications Manager, or experience in a similar role managing application portfolios. * Strong understanding of ITIL (Information Technology Infrastructure Library) principles and practices. * Experience managing application support in a complex multi-vendor environment. * Familiarity with project management principles and practices would be desirable. * Knowledge of application lifecycle management and maintenance practices. You'll bring proven experience in leading and managing teams, including both internal colleagues and external partners, fostering collaboration and driving high performance. Your excellent vendor management skills will enable you to negotiate and oversee technical service agreements effectively, ensuring high-quality service delivery. With strong analytical and problem-solving abilities, you'll focus on identifying opportunities for continuous improvement and implementing solutions that enhance performance and resilience. Your exceptional communication and interpersonal skills will allow you to build strong relationships with stakeholders at all levels, ensuring effective collaboration across the organisation. ## Description We are seeking an experienced Application Support Manager to join our growing IT team and take charge of managing our portfolio of applications. In this critical role, you will be responsible for the full lifecycle of applications, from introduction and maintenance to decommissioning, ensuring they meet business needs at every stage. You will also lead the way in maintaining continuous operational service, monitoring performance, and ensuring applications are available and reliable to meet agreed service levels. A key focus of this role is developing and maintaining a maintenance roadmap for all applications, including planning upgrades, patching, and regular housekeeping activities. You will ensure these maintenance activities are implemented promptly to prevent disruptions and sustain application health. Working closely with suppliers, you will manage technical relationships and negotiate service agreements to ensure consistent and high-quality support. In addition, you will lead and mentor a team of application analysts, fostering a collaborative environment and driving high standards of performance. 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