> Markdown version of [/jobs/ext/3266629-desktop-client-support-technician](https://www.wearedevelopers.com/jobs/ext/3266629-desktop-client-support-technician). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md).

---

# Desktop & Client Support Technician

- **Company:** WakeMed Health & Hospitals
- **Location:** Raleigh, NC, United States
- **Experience:** Experienced
- **Contract:** Permanent contract
- **Skills:** Hospital Information Systems, Cyber Security, Desktop Computing, Hard Disk Drives, Network Service, Software Engineering, User Environment Management, Windows Desktop, Tablet Computers, Peripherals, Information Technology, Laptops
- **Published:** September 19, 2026
- **Apply:** https://www.techcareers.com/job.asp?id=3397309107&tx=JR2317FFK&pt=1&aff=0B19D771-A501-4A5E-8338-2A822B784D54&utm_source=Job%20Feed&utm_medium=textkernel&utm_campaign=DE&utm_term=0B19D771-A501-4A5E-8338-2A822B784D54

## About the Role

* High school diploma or equivalent required; Associate's degree in Information Technology, Computer Science, or a related field preferred.
 * Two years of experience supporting technology in an Information Services environment and working within a large-scale user environment.
 * Experience troubleshooting Windows-based workstations, mobile devices, printers, peripherals, and AV technologies.
 * Strong customer service skills with the ability to communicate technical information clearly and professionally.
 * Healthcare or multi-hospital system experience and networking-related certifications are a plus.

If you're passionate about technology, enjoy helping others solve problems, and want to make an impact in a healthcare environment, we'd love to hear from you. Apply today and join WakeMed's mission of improving the health and well-being of our community., High School Diploma or Equivalent Required Associate's Degree Information Technology Preferred Associate's Degree Computer Science Preferred Experience:
2 Years Information Technology - Information Services Required 2 Years Large-scale User Environment Required 2 Years Healthcare - Multi-Hospital System Preferred

## Description

At WakeMed, our mission is to improve the health and well-being of our community-and we do it by delivering outstanding, compassionate care.

We're hiring a Desktop & Client Support Technician to provide technical support for end-user devices, software, peripherals, and audio visual (AV) equipment across WakeMed locations. In this role, you'll help ensure a seamless technology experience for our team members by troubleshooting issues, supporting hardware deployments, maintaining AV systems, and delivering exceptional customer service.

What you'll do

 * Install, configure, maintain, and troubleshoot desktops, laptops, tablets, printers, mobile devices, peripherals, and AV equipment across the organization.
 * Provide hands-on technical support to end users in person, remotely, by phone, and through email to resolve hardware and software issues quickly and effectively.
 * Support and maintain audio visual and video conferencing technologies, including cameras, projectors, display screens, microphones, and conference room equipment.
 * Coordinate with the IT Service Desk, Network Services, Infrastructure Services, IT Security, and other technology teams to resolve issues and ensure operational excellence.
 * Perform preventative maintenance, device lifecycle management, print queue support, hard drive encryption, degaussing, and other technical support activities.