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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Sr. CRM Analyst (Strategy & Performance) - **Company:** The Hertz Corporation - **Location:** United States - **Experience:** Expert - **Salary:** $85,000.0 - **Contract:** Franchise - **Skills:** A/B Testing, Data Analysis, Automation of Marketing, Adobe Campaign, Adobe - **Published:** September 16, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=ccd1e46908cc6977 ## About the Role * Bachelor's degree in marketing, business, or related field required * Minimum of 4 years of experience in CRM, lifecycle marketing, email marketing, digital marketing, or campaign strategy required * Experience planning and evaluating multi-channel campaigns across email, SMS, push, or in-app messaging * Strong analytical skills with the ability to turn performance data into clear recommendations * Experience with segmentation, audience strategy, A/B testing, personalization, and campaign measurement * Strong project-management and communication skills, including the ability to manage multiple campaigns and cross-functional partners Experience with marketing automation platforms such as Adobe Journey Optimizer, Adobe Campaign, Salesforce Marketing Cloud, Braze, Knack or similar platforms is preferred * ## Description * Own the promotional CRM calendar and contact plan, ensuring campaigns align to business priorities, customer needs, seasonality, and channel capacity * Develop campaign briefs that define the objective, audience, offer, key message, content requirements, channel plan, timing, and success measures * Partner with Revenue Management, Loyalty, Merchandising, Creative, Brand, and CRM Operations to translate approved priorities into executable campaigns * Recommend audience, offer, content, cadence, and channel strategies using campaign performance, customer behavior, and market insights * Review performance of promotional email, SMS, push, and in-app campaigns; identify trends, opportunities, and actions to improve future sends * Build and maintain a promotional test-and-learn plan covering subject lines, offers, creative, targeting, timing, personalization, and channel mix * Work with the CRM Optimization Analyst and broader Analytics team to define test measurement and communicate results, learnings, and recommendations * Support segmentation and personalization initiatives, including reusable content modules and dynamic experiences * Maintain clear documentation of campaign requirements, decisions, learnings, and calendar changes * Raise risks related to contact pressure, offer conflicts, timing, audience eligibility, or delivery dependencies through the CRM governance process * Promotional calendar delivered on time and aligned to approved business priorities * Promotional Email's engagement and revenue results * Improvement in conversion, revenue, engagement, and incremental performance * Strong test velocity and documented, actionable learnings * Clear campaign requirements that reduce rework and late changes * Effective management of contact cadence and customer experience Emails sent on time and QA'd * ## Related Videos - [Data Science in Retail](https://www.wearedevelopers.com/videos/586-data-science-in-retail) - [Quality of Hire - Measuring The Impact of Talent Acquisition](https://www.wearedevelopers.com/videos/1483-quality-of-hire-measuring-the-impact-of-talent-acquisition) - [Bringing the power of AI to your application.](https://www.wearedevelopers.com/videos/1010-bringing-the-power-of-ai-to-your-application) - [3x Performance: A Humbling Journey](https://www.wearedevelopers.com/videos/100165-3x-performance-a-humbling-journey) - [Would You Buy Your Own HR? 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