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# IT Support Officer

- **Company:** JAC Recruitment UK Ltd
- **Location:** London, UK
- **Salary:** £35,000.0 - £40,000.0
- **Contract:** Temporary contract
- **Skills:** Microsoft Windows, Business Software, Microsoft Outlook, Cloud Computing, Cyber Security, Microsoft Office, Windows PowerShell, Power BI, Microsoft SharePoint, Office365, Guidewire PolicyCenter, Microsoft InTune, Information Technology, Hardware Infrastructure
- **Published:** September 3, 2026
- **Apply:** https://uk.indeed.com/viewjob?jk=827224d05a2200a4

## About the Role

A company is hiring for an IT Support Officer position. The organisation operates in an international environment and is seeking a motivated IT professional who is keen to develop their career within a financial services setting. The role offers broad exposure to end-user support, cloud technologies, cybersecurity, infrastructure, business applications, and IT projects., * Degree in IT, Computer Science, or a related discipline.

 * Good understanding of Microsoft Windows operating systems and PC and server hardware.
 * Good understanding of networking, IT infrastructure, and cloud technologies.
 * Good knowledge of Microsoft Office and Microsoft 365 applications.
 * Strong problem-solving skills with excellent organisational skills and attention to detail.
 * Excellent interpersonal, written, and verbal communication skills.
 * Positive, professional, and approachable attitude with a strong willingness to learn and develop technically.
 * Comfortable supporting users at all levels, working independently, and escalating issues when appropriate.
 * Ability to work outside normal office hours when required.
 * Knowledge of Microsoft certifications, networking certifications, PowerShell, or Power BI would be advantageous.

Pay: £35,000.00-£40,000.00 per year

Application question(s):

 * How many years of IT Support Experience do you have?

## Description

* Provide first-line IT support to users both remotely and in person, ensuring effective resolution of day-to-day technical issues.
 * Configure, maintain, and support laptops, desktops, mobile devices, and other IT equipment.
 * Support Microsoft Windows and Microsoft 365 applications, including Outlook, Teams, SharePoint, and OneDrive.
 * Assist with user onboarding and offboarding activities, including account setup and equipment preparation.
 * Support cloud-based administration activities involving Microsoft Intune, Entra ID, and related technologies.
 * Maintain IT assets, documentation, procedures, and records while carrying out routine maintenance, checks, and updates.
 * Contribute to IT projects, technology deployments, system upgrades, vendor coordination, and good IT security practices across the organisation.


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