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# Conversational AI Operations Engineer

- **Company:** Capitole
- **Location:** Valencia, Spain
- **Salary:** €30,000.0 - €40,000.0
- **Contract:** Permanent contract
- **Skills:** Web Services, Chatbots, Natural Language Understanding
- **Published:** June 14, 2026
- **Apply:** https://www.jobleads.com/job/e24815513e1d652b3355673c61e52a2f4

## About the Role

El candidato ideal tendrá experiencia con Cognigy y tecnologías similares, así como habilidades en análisis de lenguaje natural. La empresa ofrece un entorno colaborativo con un enfoque en el bienestar de sus empleados., * Mínimo 2 años de experiencia en tecnologías de IA conversacional.

 * Capacidad para dar soporte técnico de nivel 1/2.
 * Conocimiento en análisis de interacciones de IA y reconocimiento de intenciones., Cognigy o plataformas de IA conversacional
Resolución de problemas técnicos
Comprensión del lenguaje natural
Configuración y mejora de flujos conversacionales
Integraciones con servicios web

## Description

Capitole busca un profesional con más de 2 años de experiencia en soporte técnico para plataformas de IA conversacional. Las responsabilidades incluyen dar soporte técnico de nivel 1/2, gestionar incidentes y evaluar la calidad de interacciones de IA., * Dar soporte técnico para resolver problemas relacionados con la IA.

 * Gestionar y resolver incidentes conforme a acuerdos de nivel de servicio.
 * Evaluar la calidad de interacciones en chatbots.


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