> Markdown version of [/jobs/ext/3271686-manager-systems-excellence-operations-controls-europe](https://www.wearedevelopers.com/jobs/ext/3271686-manager-systems-excellence-operations-controls-europe). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Manager Systems Excellence & Operations Controls Europe - **Company:** Johnson Controls GmbH - **Location:** Frankfurt am Main, Germany - **Experience:** Expert - **Contract:** Permanent contract - **Skills:** Artificial Intelligence, Business Analytics Applications - **Published:** September 16, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=c25ba8c1fdfb738e ## About the Role * 10+ years of leadership experience in Operations, Operational Excellence, Project Management, or a related engineering environment. * Engineering degree required; Lean Six Sigma certification preferred. * Strong project management and change management capabilities. * Proven ability to lead in a matrix organization and influence diverse stakeholders. * Excellent communication, stakeholder management, and customer-focused mindset. * Strong analytical, problem-solving, and data-driven decision-making skills. * Ability to manage multiple priorities and drive continuous improvement in a fast-paced environment. * Experience with process automation, digital transformation, and AI-enabled operational insights. ## Description * Own and drive Operational Excellence for the EMEA Systems (Controls) business, defining and deploying standards, capabilities, and best practices that support business growth and market needs. * Partner with Regional and Country Systems Leaders to enhance end-to-end operations, delivering revenue growth, margin improvement, cash performance, risk management, and project execution excellence. * Act as the operational champion and subject matter expert, driving adoption of standardized processes, tools, and change management initiatives across the business. How You Will Do It * Lead Operational Excellence initiatives that improve business productivity, customer experience, and customer satisfaction through process, tool, and reporting standardization. * Drive continuous improvement across Systems delivery operations, focusing on efficiency, quality, safety, cost, and delivery performance. * Develop and implement performance improvement and process standardization programs to increase profitability and operational effectiveness. * Monitor KPIs and business metrics, identifying trends, risks, and opportunities, and ensuring corrective actions are implemented. * Manage risk and escalation processes on major projects, ensuring stakeholder alignment and effective mitigation strategies. * Lead lessons learned, auditing, compliance, and governance processes to promote best practices and improve execution performance. * Collaborate closely with Service, Finance, Commercial, Procurement, Legal, L&D, and other functional teams to deliver strategic initiatives. * Drive adoption of self-service analytics, process automation, and AI-enabled operational insights to improve decision-making and operational performance. * Own key operational and financial metrics, improving backlog conversion, project governance, and execution rigor across the region. ## Related Videos - [Inside Mercedes-Benz: How CIO Katrin Lehmann is Empowering 5,000 Developers and Driving Digital Change](https://www.wearedevelopers.com/videos/1360-inside-mercedes-benz-how-cio-katrin-lehmann-is-empowering-5-000-developers-and-driving-digital-change) - [Data Analytics with Microsoft Fabric: End-to-End Use Case with Data Agents](https://www.wearedevelopers.com/videos/1547-data-analytics-with-microsoft-fabric-end-to-end-use-case-with-data-agents) - [Edit Your Future: Queerverse Radical AI](https://www.wearedevelopers.com/videos/909-edit-your-future-queerverse-radical-ai) - [Rethinking Customer Experience in the Age of AI](https://www.wearedevelopers.com/videos/1692-rethinking-customer-experience-in-the-age-of-ai) - [Anomaly Detection - Using unsupervised Machine Learning for detecting anomalies in customer base](https://www.wearedevelopers.com/videos/6-anomaly-detection-using-unsupervised-machine-learning-for-detecting-anomalies-in-customer-base) - [AI in Leadership: How Technology is Reshaping Executive Roles](https://www.wearedevelopers.com/videos/1705-ai-in-leadership-how-technology-is-reshaping-executive-roles) ## Related Articles - [Best Companies to Work For in Germany: Top 25 Companies in 2023 ](https://www.wearedevelopers.com/magazine/33-best-companies-to-work-for-in-germany-top-25-companies-in-2023) - [Best Companies to Work For in Berlin: Top 14 Companies in 2023 ](https://www.wearedevelopers.com/magazine/188-best-companies-to-work-for-in-berlin-top-14-companies-in-2023) - [Top-Paying Tech Jobs (with Salaries)](https://www.wearedevelopers.com/magazine/372-top-paying-tech-jobs-with-salaries) - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market) - [What Industries Outside of AI Are Hiring The Most AI Experts?](https://www.wearedevelopers.com/magazine/98-what-industries-outside-of-ai-are-hiring-the-most-ai-experts) - [A Guide to Green Tech and Green IT Careers](https://www.wearedevelopers.com/magazine/374-a-guide-to-green-tech-and-green-it-careers)