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# IT Systems Field Service Engineer

- **Company:** Leidos, Inc.
- **Location:** Honolulu, HI, United States
- **Experience:** Expert
- **Salary:** $110,000.0 - $140,000.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Bash Shell, Monitoring of Systems, Hyper-V, Network Troubleshooting, Linux System Administration, Network Configuration and Change Management, Software Systems, Virtualization Technology, Scripting, Reliability of Systems, Vmware
- **Published:** September 20, 2026
- **Apply:** https://find.jobs/jobs-near-me/apply/ats-redirect/?id=2963780048-2

## About the Role

* Field service engineering
 * Systems installation and configuration
 * Windows and Linux administration
 * Network configuration and troubleshooting
 * Cybersecurity best practices
 * Scripting or automation (e.g., Power
 * Shell, Bash)
 * Virtualization technologies (e.g., VMware, Hyper-V)
 * Technical documentation
 * Customer-facing incident management
 * System monitoring and diagnostics

## Description

Leidos seeks a Senior Field Service Engineer to support mission-critical IT and software systems for government and commercial clients. In this role, you will install, configure, and maintain complex hardware, software, and networked systems at customer sites; troubleshoot and resolve incidents; perform system upgrades; and document all work. You will collaborate with engineering and cyber teams to implement secure, resilient solutions, train end users, and provide on-call support. This position requires strong field support experience, excellent customer communication, and a commitment to integrity, innovation, and continuous learning., * Install, configure, and maintain IT and software systems at customer sites

 * Diagnose and resolve hardware, software, and network issues in the field
 * Perform system upgrades, patches, and preventive maintenance
 * Document service activities, configurations, and incident resolutions
 * Collaborate with engineering, cyber, and project teams on deployments
 * Train end users on system operation and best practices
 * Support integration and testing of new solutions in production environments
 * Provide on-call or after-hours support as required by mission needs
 * Ensure compliance with security, safety, and quality standards
 * Identify opportunities to improve system reliability and service processes