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# Global LMS Support & Content Technician | JLR

- **Company:** Calex UK Ltd
- **Location:** Coventry, UK (Remote available)
- **Salary:** £30,000.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Excel, Applicant Tracking Systems, System Configuration, Learning Management Systems, Issue Tracking Systems, Microsoft Office, Power BI, Tableau (Software), Software Version Control
- **Published:** September 17, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=3599f55fec959870

## About the Role

We are seeking a proactive and detail-oriented individual to join our Global Learning Management System (LMS) team at Jaguar Land Rover. This hybrid role combines providing system support and content management responsibilities and offers a unique opportunity for individuals from diverse professional backgrounds-particularly those with experience using Company systems such as LMS, ATS, CRMs, or similar platforms., * Experience using enterprise systems such as LMS, ATS, CRM, or similar platforms in a professional setting.

 * Strong working knowledge of Microsoft Office, particularly Excel (intermediate to advanced level).
 * Strong Administration skills
 * Strong problem-solving and troubleshooting abilities.
 * Familiarity with data visualisation tools such as Power BI or Tableau.
 * Excellent communication skills (written and verbal).
 * Highly organised with strong time management and multitasking abilities.
 * Analytical mindset with a keen eye for detail.
 * Ability to work independently and collaboratively in a global team environment.
 * Passion for delivering exceptional customer service.
 * Self-starter with a positive, can-do attitude and a flexible approach to change.

Desirable Attributes

 * Previous experience in LMS administration or content support. Technical background or understanding of e-learning technologies.
*

## Description

System & Customer Support

 * Provide 2nd and 3rd line support for LMS-related queries and issues via a global ticketing system.
 * Troubleshoot and resolve technical issues related to learning assets and system configurations.
 * Deliver outstanding customer service to internal and external stakeholders across global markets.
 * Collaborate with internal teams and external vendors to ensure timely resolution of escalated issues.
 * Maintain and update support documentation and knowledge bases.

Content Management & Configuration

 * Load, test, and configure learning assets within the LMS.
 * Review and troubleshoot e-learning content in pre-production environments.
 * Support the build and refresh of global and local learner journeys.
 * Maintain audit logs, asset lists, and version control documentation.
 * Assist in preparing reports and slide decks for governance meetings and act as a subject matter expert when required.