> Markdown version of [/jobs/ext/3274839-local-systems-administrator-lsa](https://www.wearedevelopers.com/jobs/ext/3274839-local-systems-administrator-lsa). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Local Systems Administrator (LSA) - **Company:** HM Land Registry - **Location:** Birkenhead, UK - **Salary:** £33,227.0 - **Contract:** Permanent contract - **Skills:** IBM Service Management Framework, Information Technology - **Published:** September 16, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=f951db8bdf12339d ## About the Role * Knowledge and experience of working in an IT environment * Knowledge and experience of IT incident management * Knowledge and experience of dealing with windows related incidents in a business environment * Knowledge of IT Infrastructure * A sound knowledge of end user IT services and the technology that underpins them in a business environment. * Ability to provide excellent customer support via a Service Management Framework. * Ability to play a part in the development of a collaborative environment across multiple functions where new processes or procedures are introduced., Do you have ITIL Service Management Foundation accreditation or willing to study?, * Managing a Quality Service * Working Together * Changing and Improving * Communicating and Influencing, * ITIL Service Management Foundation accreditation or willingness to study * Knowledge and experience of working in an IT environment * Knowledge and experience of IT incident management Complete the Personal Statement section (in no more than 250 words), please demonstrate: * Ability to provide excellent customer support via a Service Management Framework. * Ability to play a part in the development of a collaborative environment across multiple functions where new processes or procedures are introduced., Successful candidates must undergo a basic (or equivalent) criminal record check. Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check . ## Description Ready to be the friendly face of IT at HM Land Registry? As a Local Systems Administrator, you’ll keep colleagues connected and confident—solving issues fast, guiding change so it lands well, and making sure our site’s kit and records are spot-on. If you enjoy hands-on problem-solving, clear communication and collaborating across a supportive community, we’d love you to join us and help deliver great public service for everyone., As a Local Systems Administrator (LSA), you’ll provide friendly, efficient 1st/2nd line support for locally based systems and applications, helping colleagues at your site to stay productive and secure. You’ll keep our IT asset records accurate and up-to-date, manage central and local work queues to agreed service levels, and ensure new services transition smoothly into business-as-usual so that end-user change “lands well” across the office., * Provide effective technical support for local systems and infrastructure, resolving incidents and problems promptly and escalating when needed. * Manage assigned requests in line with Incident Management and ISO20000 standards. * Maintain accurate documentation and asset records, using available tools to diagnose issues and report statistics. * Liaise with stakeholders, suppliers and vendors to support change and problem resolution. * Install, configure and administer hardware and software components. * Contribute to local IT projects and provide technical advice. * Support office moves and equipment relocations, ensuring compliance with local requirements. * Develop and maintain technical knowledge, supporting and encouraging team members. * Assist other offices remotely or on-site when required., * No current line management or budget responsibilities, but future opportunities may arise. * Some physical activity is required for moving IT equipment. * Travel to other sites may be necessary. * 100% office-based in our Birkenhead office, The post will require a Security (SC) Check and will therefore be subject to further background checks, including meeting the UK minimum residency requirement of 5 years. Further details of the process and checks can be found here: National security vetting: clearance levels - GOV.UK, * UK nationals * nationals of the Republic of Ireland * nationals of Commonwealth countries who have the right to work in the UK * nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) * nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS) * individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020 * Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service ## Related Videos - [Application Modernization and Rabbits](https://www.wearedevelopers.com/videos/120-application-modernization-and-rabbits) - [Enabling intelligent logistics automation: home-grown Industrial IoT platform at Austrian Post](https://www.wearedevelopers.com/videos/2018-enabling-intelligent-logistics-automation-home-grown-industrial-iot-platform-at-austrian-post) - [What makes Cybersecurity different for critical infrastructure?](https://www.wearedevelopers.com/videos/571-what-makes-cybersecurity-different-for-critical-infrastructure) - [Keeping Your AI Software Supply Chains Sovereign in the Age of Commercial Open Source](https://www.wearedevelopers.com/videos/100150-keeping-your-ai-software-supply-chains-sovereign-in-the-age-of-commercial-open-source) - [It's not easy being green](https://www.wearedevelopers.com/videos/558-it-s-not-easy-being-green) - [Plan to link your LLM to your production database? 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