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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Identity & Workplace Platforms Team Lead - **Company:** Post Office Ltd - **Location:** London, UK - **Experience:** Expert - **Contract:** Permanent contract - **Skills:** Microsoft Windows, Active Directory, Cyber Security, Identity and Access Management, Microsoft Software, Windows Servers, Server Operating Systems & Platforms - **Published:** September 15, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=c4f5409bd9fdabad ## About the Role To be successful in this role, you will bring strong people leadership experience alongside a proven background in Identity, Workplace and Microsoft technologies within a large enterprise environment. You will be comfortable leading engineering teams, managing competing priorities and driving service improvements across a complex technology estate., * Have experience leading or coordinating technical engineering teams within a large enterprise environment. * Demonstrate strong people leadership, coaching and workload prioritisation skills, with the ability to develop and motivate high-performing teams. * Have proven experience supporting and managing Active Directory, Entra ID, Microsoft Identity Manager, Group Policy, Conditional Access, Exchange, Universal Print, Microsoft 365 Backup Services and supporting Windows Server environments. * Possess strong stakeholder and supplier management skills, building effective relationships across technical and business teams. * Be experienced in balancing operational support, project delivery, service stability and risk management in a fast-paced environment. * Have experience working with Cyber Security, Architecture, Service Operations and managed service providers to deliver technology outcomes. * Demonstrate knowledge of service management disciplines including change, incident, problem and major incident management processes. * Be capable of translating technology strategy and roadmap priorities into practical delivery plans, team objectives and measurable improvements. * Have a strong understanding of Identity and Access Management principles, Microsoft Identity technologies and platform governance. * Demonstrate a disciplined approach to documentation, operational readiness, service transition and continual improvement activities. ## Description As an Identity & Workplace Platforms Team Lead, you will join us on our journey and undertake a highly influential role responsible for the operational leadership, delivery assurance and continual improvement of Identity and Workplace Technology services across Post Office. You will work collaboratively with engineering teams, Cyber Security, Architecture, Service Operations and third-party suppliers to ensure the secure, stable and effective delivery of critical technology services that support our colleagues and business operations. This role offers a unique opportunity to shape and develop a newly established team, define ways of working, embed governance and operational best practice, and drive service excellence across a complex technology environment. As the leader of the Identity & Workplace Platforms team, you will oversee the delivery and operation of key services including Active Directory, Entra ID, Microsoft Identity Manager, Group Policy, Exchange, Universal Print and supporting server operating systems. You will provide leadership, direction and support to a team of engineers while ensuring operational stability, security and continuous improvement. How our people behave is as important to Post Office as what is delivered. The Identity & Workplace Platforms Team Lead will role model the Post Office behaviours and demonstrate a Postmaster-first mindset., As an Identity & Workplace Platforms Team Lead, you will provide operational leadership across critical identity and workplace services, ensuring that technology platforms remain secure, resilient and aligned to business needs while developing and supporting a high-performing team. ## Related Videos - [Develop enterprise-ready applications for Microsoft Teams with Azure resources on modern web technologies](https://www.wearedevelopers.com/videos/187-develop-enterprise-ready-applications-for-microsoft-teams-with-azure-resources-on-modern-web-technologies) - [MCP Mashups: How AI Agents are Reviving the Programmable Web](https://www.wearedevelopers.com/videos/1392-mcp-mashups-how-ai-agents-are-reviving-the-programmable-web) - [This Is Not Your Father's .NET](https://www.wearedevelopers.com/videos/967-this-is-not-your-father-s-net) - [Thinking Differently - How to Make Money from Cyber Attacks & Cheats](https://www.wearedevelopers.com/videos/745-thinking-differently-how-to-make-money-from-cyber-attacks-cheats) - [Hosting a modern justice system](https://www.wearedevelopers.com/videos/332-hosting-a-modern-justice-system) - [Fault Tolerance and Consistency at Scale: Harnessing the Power of Distributed SQL Databases](https://www.wearedevelopers.com/videos/1146-fault-tolerance-and-consistency-at-scale-harnessing-the-power-of-distributed-sql-databases) ## Related Articles - [What Are The Top Skills Required For Azure Developers?](https://www.wearedevelopers.com/magazine/77-what-are-the-top-skills-required-for-azure-developers) - [Best Companies to work for in London: Top 25 Companies in 2023](https://www.wearedevelopers.com/magazine/187-best-companies-to-work-for-in-london-top-25-companies-in-2023) - [UK Business Culture and Etiquette](https://www.wearedevelopers.com/magazine/326-uk-business-culture-and-etiquette) - [IT Salaries in UK](https://www.wearedevelopers.com/magazine/288-it-salaries-in-uk) - [Should Tech Managers Be Developers First? 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