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# Network Technician - II

- **Company:** The Job Network
- **Location:** Ann Arbor, MI, United States
- **Experience:** Experienced
- **Salary:** $60,000.0 - $80,000.0
- **Contract:** Permanent contract
- **Skills:** Complex Networks, Dynamic Host Configuration Protocol, Domain Name System (DNS), Virtual Private Networks (VPN), Network Architecture, TCP/IP, Wireless Access Point, Network Routers, Firewalls (Computer Science), Information Technology, Server Operating Systems & Platforms
- **Published:** September 27, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=7c26678c25092315

## About the Role

* Quick Learner: Demonstrated ability to quickly comprehend new hardware, software, and operational procedures in diverse client environments.
 * Highly Self-Motivated: Proven capacity to work independently, manage your time effectively, and drive projects to completion without constant oversight, all while maintaining excellent documentation and reporting practices for senior staff.
 * Strong Technical Background: Solid foundation in networking (TCP/IP, DNS, DHCP, VPNs, firewalls) and general IT/systems administration.
 * Client-Facing Communication: Exceptional interpersonal skills with the ability to explain complex technical concepts in simple terms to non-technical clients., * Bachelor's degree in comparable field and IT certifications preferred. Real world experience of 3-5 years for a Managed services provider or similar required.
 * Must be able to pass a criminal background check, have reliable transportation and be able to lift up to 50 lbs
 * Must have professional and/or personal references available upon request

## Description

Technical Operations & Troubleshooting

 * Configure, install, and maintain network infrastructure, including routers, switches, firewalls, and wireless access points.
 * Maintain varying infrastructure environments, including but not limited to M365, AD, Entra ID and Workgroup
 * Troubleshoot network and hardware issues across various client environments, ensuring minimal downtime and optimal performance.
 * Quickly adapt to and master new client IT environments and emerging technologies.
 * Maintain accurate and up-to-date documentation for all client network layouts and ticketing resolutions.
 * Administer existing and varying server environments in a Server Network administrator role.

Sales & Project Development

 * Identify opportunities to upgrade or expand client infrastructure to solve their operational pain points.
 * Assist in technical pre-sales, helping clients understand how specific IT solutions will benefit their business goals.
 * Proactively seek out, scope, and pitch new IT projects to both new and existing clients.
 * Contribute to revenue growth by identifying and scoping improvement opportunities in collaboration with company ownership/senior staff