> Markdown version of [/jobs/ext/3280527-first-level-support](https://www.wearedevelopers.com/jobs/ext/3280527-first-level-support). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md).

---

# First Level Support

- **Company:** Landau
- **Location:** Leinsweiler, Germany (Remote available)
- **Contract:** Temporary contract
- **Skills:** Configuration Management Databases, Issue Tracking Systems, Microsoft Office, Information Technology, Operational Systems
- **Published:** September 25, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=974d20e80ea6875a

## About the Role

* Eine abgeschlossene Berufsausbildung im IT-Bereich oder eine vergleichbare Ausbildung mit mehrjähriger Berufserfahrung
 * Sehr gute Kenntnisse in den Bereichen Microsoft Client Betriebssysteme und Microsoft Office
 * Kenntnisse in der Nutzung von Endpoint Management Systemen
 * Kenntnisse in der Nutzung von CMDB-Systemen
 * Gute Kenntnisse in der Nutzung von Ticketsystemen

Anforderungen

 * Teamfähigkeit und Flexibilität, Kreativität und Eigeninitiative

## Description

* First Level Support für alle Mitarbeitenden des LSJV bei IT-Fragen
 * Erfassung und Bearbeitung von Trouble Tickets
 * User Management
 * Installation und Bereitstellung von Arbeitsplätzen
 * Installation und Verwaltung von Homeoffice-Arbeitsplätzen
 * Dokumentation der Arbeitsumgebung
 * Erstellen von User Handouts und Knowledge Base Artikeln

Bildungsabschluss


## Related Videos

- [Successful talent development in tech: A joint journey of executives and talents](https://www.wearedevelopers.com/videos/1497-successful-talent-development-in-tech-a-joint-journey-of-executives-and-talents)
- [Recruiting in 2025: Will AI Help or Take Over?](https://www.wearedevelopers.com/videos/1301-recruiting-in-2025-will-ai-help-or-take-over)
- [Enterprise Linux as Container Images](https://www.wearedevelopers.com/videos/1610-enterprise-linux-as-container-images)
- [Coffee with Developers - Scott Chacon on growing GitButler and the future of version control](https://www.wearedevelopers.com/videos/914-coffee-with-developers-scott-chacon-on-growing-gitbutler-and-the-future-of-version-control)
- [Next Level Enterprise Architecture: Modular, Flexible, Scalable, Multichannel and AI-Ready?](https://www.wearedevelopers.com/videos/1017-next-level-enterprise-architecture-modular-flexible-scalable-multichannel-and-ai-ready)
- [7 tips for releasing on a Friday afternoon: YouTrack to the rescue](https://www.wearedevelopers.com/videos/204-7-tips-for-releasing-on-a-friday-afternoon-youtrack-to-the-rescue)

## Related Articles

- [System change: restart as developer?](https://www.wearedevelopers.com/magazine/39-system-change-restart-as-developer)
- [Finding IT & Technology English-speaking Jobs in Germany ](https://www.wearedevelopers.com/magazine/446-finding-it-technology-english-speaking-jobs-in-germany)
- [Starter Kit For Job Applications For Developers](https://www.wearedevelopers.com/magazine/7-starter-kit-for-job-applications-for-developers)
- [IT Salaries in Germany](https://www.wearedevelopers.com/magazine/287-it-salaries-in-germany)
- [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market)
- [Best Coding Boot Camps in Germany](https://www.wearedevelopers.com/magazine/237-best-coding-boot-camps-in-germany)