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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # IT Business Systems Manager - **Company:** Paranova Print and Packaging - **Location:** UK - **Experience:** Expert - **Contract:** Permanent contract - **Skills:** Application Programming Interfaces (APIs), Application Integration Architecture, Application Lifecycle Management, Software Applications, Application Performance Management, Business Software, Business Systems, Software as a Service, Continuous Integration, Data Governance, Data Integrity, Data Retention, Data Security, Data Structures, DevOps, PRINCE2, Software Architecture, Release Management, Data Streaming, Adobe, Information Technology, Performance Monitor - **Published:** September 28, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=0277ecd2ce94481f ## About the Role * Bring a strong background in IT applications, supported by a degree in Computer Science, Information Technology or a related discipline, or equivalent experience gained through 6 years in relevant roles. * You will have proven senior leadership experience across business applications, including ERP platforms and other systems that are critical to day-to-day operations. * Be confident leading major ERP implementations, large-scale system rollouts and the transition away from legacy or fragmented application environments. * Understand the importance of studio graphics, artwork management and packaging-related systems, such as Esko, Adobe or similar platforms, in supporting business delivery. * Be comfortable working with application lifecycle management, integration approaches, APIs, data flows and modern software architecture. * You will be used to working in complex application environments that include SaaS, on-premise and hybrid systems. * Be an engaging and credible leader, able to manage, develop and mentor application teams, including ERP analysts, system specialists and developers. * Communicate clearly and confidently, translating technical detail into practical language that business stakeholders can understand and act on. * Combine strategic thinking with commercial awareness, using technology to simplify processes, improve service and support operational performance. * Comfortable leading complex, multi-site ERP migrations, transformation programmes and business change initiatives. * You will bring strong analytical judgement, with the ability to diagnose issues, assess risk and make sound decisions under pressure. * Collaborative and influential, building trusted relationships and creating alignment across departments without relying solely on direct authority. * You will be able to support merger and acquisition activity by assessing, consolidating, integrating and standardising application landscapes., * A master's degree in IT, Engineering, Business Administration or a related discipline would be advantageous. * Relevant professional certifications, such as ITIL, PMP, PRINCE2 or recognised ERP platform certifications, would strengthen your application. * Experience with DevOps, CI/CD, and modern development or release management practices would be beneficial. * Experience in manufacturing, packaging, FMCG or another complex operational environment would help you make an early impact. ## Description Due to the nature of the role, occasional travel will be required to UK and potentially European sites. Occasional out of hours activities support will be a requirement of this position. Key areas of responsibility * Accountable for the overall performance, stability, and security of the business application landscape * Responsible for the successful rollout of new business software and ERP systems, including replacement of legacy or fragmented platforms. * Owns the ERP and applications roadmap, ensuring expansion of system functionality, improved workflows, and adoption of advanced capabilities. * Leads application due-diligence, integration planning, and harmonisation efforts for future acquisitions across all business areas. * Ensures compliance with regulatory requirements, security protocols, and internal governance standards. * Oversees full application lifecycle management: change requests, development, upgrades, integrations, and retirement. * Manages documentation, system audits, quality assurance, data retention, and application-level data governance. * Provides 2nd line support for business applications, offering best-practice guidance and functional expertise. * Ensures teams remain up to date on ERP features, new releases, and evolving business requirements. Task Management * Lead the selection and implementation of new ERP system, ensuring process standardisation, data integrity, and smooth business adoption. * Manage the maintenance, stability, and performance of all existing applications. * Collaborate with stake holders to determine and agree the requirements and success criteria for proposed changes. * Pro-actively drive system enhancements, and uptake in latest functionality to improve efficiencies for the business. * Oversee functional enhancements, bug resolution, and continuous improvement initiatives. * Drive service-oriented application support aligned with ITIL principles. * Ensure all new requirements and change requests are thoroughly analysed, scoped, and delivered effectively. * Manage application integration efforts, ensuring seamless and secure data flow across systems. * Develop and maintain KPIs and SLAs relating to application performance and service delivery. * Direct upgrades, feature deployments, and functionality extensions across all business systems. * Provide advisory support to the business about system usage, data structures, and best practices. Resources Management * Manages the applications budget, including licensing, development, support, and external consultancy costs. * Oversees vendor relationships, contract negotiations, SLA reviews, and performance monitoring. * Coordinates with external consultants and partners to support implementation and ongoing operations. * Ensures optimal use of tools, licences, and systems to maximise value and minimise waste. ## Related Videos - [Coffee with Developers](https://www.wearedevelopers.com/videos/341-coffee-with-developers) - [Shifting Stress to Progress— Understanding DevOps to do DevOps Better](https://www.wearedevelopers.com/videos/268-shifting-stress-to-progress-understanding-devops-to-do-devops-better) - [3x Performance: A Humbling Journey](https://www.wearedevelopers.com/videos/100165-3x-performance-a-humbling-journey) - [From DevOps to Scaled DevOps: How We’re Rebuilding Continuous Delivery as a Platform](https://www.wearedevelopers.com/videos/100018-from-devops-to-scaled-devops-how-we-re-rebuilding-continuous-delivery-as-a-platform) - [NoCode LiveCode: Leveraging AI Tools to Craft Fully Functional Apps!](https://www.wearedevelopers.com/videos/1169-nocode-livecode-leveraging-ai-tools-to-craft-fully-functional-apps) - [Why make use of an integration platform in today's software developments and infrastructure?](https://www.wearedevelopers.com/videos/758-why-make-use-of-an-integration-platform-in-today-s-software-developments-and-infrastructure) ## Related Articles - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market) - [The 12 Best Jobs for Software Engineers](https://www.wearedevelopers.com/magazine/401-the-12-best-jobs-for-software-engineers) - [Top-Paying Tech Jobs (with Salaries)](https://www.wearedevelopers.com/magazine/372-top-paying-tech-jobs-with-salaries) - [IT Salaries in UK](https://www.wearedevelopers.com/magazine/288-it-salaries-in-uk) - [UK Business Culture and Etiquette](https://www.wearedevelopers.com/magazine/326-uk-business-culture-and-etiquette) - [System change: restart as developer?](https://www.wearedevelopers.com/magazine/39-system-change-restart-as-developer)