> Markdown version of [/jobs/ext/3281650-systems-operations-team-lead](https://www.wearedevelopers.com/jobs/ext/3281650-systems-operations-team-lead). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Systems Operations Team Lead - **Company:** Cardiff and Vale University Health Board - **Location:** Plymouth, UK (Remote available) - **Experience:** Expert - **Salary:** £49,387.0 - £56,515.0 - **Contract:** Permanent contract - **Skills:** Active Directory, Configuration Management, Information Systems, Firmware, Microsoft Servers, Enterprise Planning Systems, Service Pack, SQL Databases, Network Server, Commvault - **Published:** September 11, 2026 - **Apply:** https://www.jobs.nhs.uk/candidate/jobadvert/C9216-26-1388/ats-direct-apply ## About the Role Graduate calibre professional with proven experie Managing enterprise scale server infrastructures., * Educated to degree level or equivalent relevant demonstrable experience, * Equivalent demonstrable experience in managing enterprise class server infrastructure, * Demonstrable experience in leading technical teams from inception to delivery of projects and new systems, * Microsoft Certified System Engineer (MCSE) or equivalent relevant demonstrable experience, * Demonstrable experience of project management/technical leadership Working within the Trusts, with other NHS Trusts, national forums and technology specific groups., * Networking: being able to work within the Trusts, with other NHS Trusts, national forums and technology specific groups, * oMicrosoft Certified System Engineer (MCSE) or equivalent relevant demonstrable experience ## Description The D&I Systems Operations Lead will be responsible for the overall management and performance of the Systems Operations team.Ensures that the Systems Manager is informed with regards to the operational capacity and functionality of the server estate. This includes improvements, risks, changes, and problems.Manages multiple infrastructure projects, delivery of new initiatives, and responsible for DR and BC planning, within the remit of the Systems Operations Team. Line manages Systems Operations engineers. Provide expert guidance and technical leadership to junior, senior, and advanced engineers. Lead on investigating a range of specialist and complex D&I issues, following the relevant technical strategies, policies, standards, and practices.Responsible for ensuring a structured approach for problem, incident, and change management processes. Primarily remote working with some on site duties as and when required. The role is part of the on-call Systems rota. ***Preference will be given to internal Trust staff, as well as 'Priority' and 'At Risk' status including NHS At Risk staff throughout Devon who are able to display recent relevant experience as dictated by the Person Specification.***, The D&I Systems Operations Lead will be responsible for the overall management and performance of the Systems Operations team.Ensures that the Systems Manager is informed with regards to the operational capacity and functionality of the server estate. This includes improvements, risks, changes, and problems.Manages multiple infrastructure projects, delivery of new initiatives, and responsible for DR and BC planning, within the remit of the Systems Operations Team. Line manages Systems Operations engineers. Provide expert guidance and technical leadership to junior, senior, and advanced engineers. Lead on investigating a range of specialist and complex D&I issues, following the relevant technical strategies, policies, standards, and practices.Responsible for ensuring a structured approach for problem, incident, and change management processes. Primarily remote working with some on site duties as and when required. The role is part of the on-call Systems rota., applicants around less than full time/flexible working for our advertised roles. Please contact the recruiting manager to discuss this prior to your application submission. We commit to giving this full consideration in each case. We encourage people from diverse backgrounds to apply for our roles, as diversity strengthens our teams. It is sometimes necessary to close vacancies before the closing date. If you have not heard from us within 4 weeks of the closing date, please assume that you have not been shortlisted., To lead a team of Systems Operations Engineers and responsible for the coordination of design, development, support, maintenance, and ongoing improvement of the systems infrastructure operational function, ensuring that all services and processes are efficient, effective, and meet defined and agreed service levels. Responsible for ensuring the application the latest security patches to servers, server upgrades and migrations, daily maintenance, SQL maintenance, backup maintenance and testing, AD group policy and permission changes, vm tools and hardware, and on call cover. Where there is gaps or failings in any of these functions, to plan and address them. Assisting the implementation of the systems and tools used by the Systems Operations section. To assist with D&Is Problem Management function: o Ensure problems are dealt with appropriately and within Service Level Agreement timescales. o Review metrics for trends which may indicate emergent problems. o Produce recommendations as required. o Produce regular reports for the Systems Manager, Head of Technical Services and provide detailed evidence for the IG Toolkit. Ensure the Systems Operations team performs all relevant compliance checks and controls. Deputy/System Manager and/or Product Expert for all Systems Operations related tools and information systems such as MS Active Directory, MS Server & SQL, Commvault. Ensure these systems are kept up to date and fit for purpose. and maintaining an up-to-date System Level Security Policy (SLSP). Please note that this list is not exhaustive and will change as other systems come online. To support and assist the other D&I Section Managers with testing, improving, repairing and maintaining of the IT estate, ensuring that equipment, operating systems and software/firmware are at the correct revision level, completing Change Management Requests where necessary. ## Related Videos - [Migrating half a million users to a new payment service provider](https://www.wearedevelopers.com/videos/730-migrating-half-a-million-users-to-a-new-payment-service-provider) - [IKEA Story: Transforming an Iconic Retail Brand](https://www.wearedevelopers.com/videos/444-ikea-story-transforming-an-iconic-retail-brand) - [Playing Pong on a shoulder press machine](https://www.wearedevelopers.com/videos/100140-playing-pong-on-a-shoulder-press-machine) - [Systems Thinking for Performance: How to Diagnose and Fix Slow Systems without Guessing](https://www.wearedevelopers.com/videos/2103-systems-thinking-for-performance-how-to-diagnose-and-fix-slow-systems-without-guessing) - [What's (new) with Spring Boot and Containers?](https://www.wearedevelopers.com/videos/1514-what-s-new-with-spring-boot-and-containers) - [Agent Smith Gets Hardware: Autonomous IoT Hacking From Debug Port to Cloud API](https://www.wearedevelopers.com/videos/100258-agent-smith-gets-hardware-autonomous-iot-hacking-from-debug-port-to-cloud-api) ## Related Articles - [How We Built a Worry-Free System That Runs for 10+ Years – And What We’d Do Again](https://www.wearedevelopers.com/magazine/751-how-we-built-a-worry-free-system-that-runs-for-10-years-and-what-we-d-do-again) - [What Are The Top Skills Required For Azure Developers?](https://www.wearedevelopers.com/magazine/77-what-are-the-top-skills-required-for-azure-developers) - [IT Salaries in UK](https://www.wearedevelopers.com/magazine/288-it-salaries-in-uk) - [Should Tech Managers Be Developers First? Pros and Cons](https://www.wearedevelopers.com/magazine/327-should-tech-managers-be-developers-first-pros-and-cons) - [What’s the Difference between a Junior, Mid, and Senior Developer?](https://www.wearedevelopers.com/magazine/238-what-s-the-difference-between-a-junior-mid-and-senior-developer) - [UK Business Culture and Etiquette](https://www.wearedevelopers.com/magazine/326-uk-business-culture-and-etiquette)