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# Technical Writer - Operations Manual Specialist

- **Company:** Terrasat Communications, Inc.
- **Location:** Morgan Hill, CA, United States
- **Experience:** Experienced
- **Salary:** $75,000.0 - $85,000.0
- **Contract:** Permanent contract
- **Skills:** Adobe FrameMaker, Software Documentation, Failover, Firmware, Modbus, Satcom, Simple Network Management Protocols
- **Published:** September 10, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=599b11684a2e019c

## About the Role

* SatCom/RF Domain Expertise: 2-4+ years of experience writing system-level Operations Manuals for hardware in telecommunications, satcom, aerospace, or defense electronics.
 * Expert FrameMaker Skills: Deep proficiency in Adobe FrameMaker is a strict requirement. You must have proven experience managing large, multi-chapter books, condition tags, custom variables, and structured/unstructured cross-references.
 * Safety Documentation Standards: Demonstrated experience integrating high-power electrical, thermal, and RF radiation safety hazards/warnings (ANSI/IEEE compliant) into user literature.
 * Portfolio Requirement: Writing samples consisting specifically of published Operations Manuals, User Guides, or Field Maintenance Manuals for complex electronic hardware.

## Description

We are seeking a specialized Technical Writer to own the creation, restructuring, and maintenance of our comprehensive Product Operations Manuals. If you know how to build a user guide that field technicians can rely on in critical moments, we want you on our team.

What You'll Do

Your primary mission is to deliver flawless, field-ready Operations Manuals that guide end-users through deployment, active configuration, and emergency troubleshooting:

 * Author Operations Manuals: Write end-to-end user manuals for our multi-band BUC lines and redundant systems, ensuring clear step-by-step instructions for installation, initial calibration, and daily operation.
 * Document Redundancy & Failover: Clearly map out complex operational procedures for 1:1 and 1:2 redundant switch configurations, defining exactly how field operators monitor, configure, and override automated failovers.
 * Write Command & Control Guides: Document the software/firmware interaction side of operations, including step-by-step GUI navigation, CLI commands, and SNMP/Modbus remote monitoring setups.
 * Translate Engineering Schematics: Convert complex wiring diagrams, RF signal paths, and mechanical blueprints into user-friendly block diagrams embedded directly within the manual.


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