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# IT Engineer

- **Company:** IMP Software
- **Location:** Exeter, UK (Remote available)
- **Salary:** £40,000.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Application Programming Interfaces (APIs), Artificial Intelligence, Apple Mac Systems, Application Packaging, Bash Shell, Github, Identity and Access Management, Information Technology Operations, Python (Programming Language), Windows PowerShell, Cloud Services, Microsoft SharePoint, Scripting, Microsoft Power Automate, Zapier, Microsoft InTune, Azure Security Center, Information Technology, Servicenow
- **Published:** September 22, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=28d29c4f8672f5b6

## About the Role

* UK-based, with right to work in the UK - essential

 * Early to mid-career IT professional

 * Hands-on exposure to Microsoft 365 administration (Entra ID, Exchange Online, Intune, Defender)

 * Understanding of identity and access management and conditional access concepts

 * Comfortable troubleshooting across Windows, macOS, and cloud services

 * Strong interest in scripting/automation (PowerShell, Python, Bash, APIs) - prior experience is highly desirable, but not a requirement

 * Comfortable working autonomously in a fully remote environment, while knowing when to ask for support

 * Interest in AI tools and their application to IT operations

Desirable

 * Exposure to Power Automate or similar workflow automation platforms (e.g. Zapier, Make, UI Path)

 * Familiarity with ITSM platforms (ServiceNow, Freshservice, Halo, or similar)

 * Previous work experience in a startup or scale-up environment

 * Ability to showcase something you've built or automated - a GitHub repo, a script, or even a screen recording

## Description

IT Operations & Support

 * Provide IT support across the business, escalating complex issues to the Head of IT where needed

 * Help manage and maintain the endpoint fleet (~150 devices) using Microsoft Intune - compliance policies, configuration profiles, application packaging and deployment

 * Administration of the Microsoft 365 environment (Entra ID, Exchange Online, SharePoint, Teams)

 * Assist with the device lifecycle, from provisioning through to retirement, working with our logistics partner

 * Help maintain and improve the IT service desk, including workflows and reporting

 * Assist with hardware procurement and coordination with the logistics vendor for deployment, retrieval, repair and recycling

Security & Compliance

 * Support day-to-day management of Microsoft Defender for Endpoint - helping investigate alerts and monitor policies

 * Help support security awareness initiatives across the business

 * Build an understanding of security and compliance frameworks, and contribute ideas to improve security posture over time

Automation & Projects

 * Develop automations using Power Automate, PowerShell, Python and APIs to reduce manual IT work

 * Support joiner/mover/leaver workflows, licence management, device provisioning, and reporting

 * Contribute to IT projects across security, infrastructure, and tooling


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