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# IT Support and Systems Assistant

- **Company:** ReefLogic Ltd
- **Location:** Eynsford, UK (Remote available)
- **Salary:** £20,000.0 - £30,000.0
- **Contract:** Permanent contract
- **Skills:** Cyber Security, Monitoring of Systems, IT Management, Software Troubleshooting, Computer Equipment, Information Technology, Patch Management, Web Technologies
- **Published:** September 22, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=c5c8f2255ff76ac6

## About the Role

* Good general IT knowledge or practical IT experience
 * An understanding of computer hardware, software, networking
 * Familiarity with basic web technologies
 * Good problem-solving skills
 * A helpful and patient attitude
 * Good communication skills
 * Willingness to learn
 * Thorough and detailed

Preferably someone based in or near the North Kent area

A full UK driving licence and access to a vehicle are required, as some travel to client sites may be involved.

Applicants must have the right to work in the UK.

## Description

We are looking for an IT Support and Systems Assistant to help with day-to-day IT management and support.

This role would suit someone who is practical, reliable, has good attention to detail and is comfortable being client-facing. The work will primarily involve device and platform management, end-user support, incident reporting and escalation, and assisting with IT projects.

You will work closely with the Director across all aspects of IT service delivery.

Main Duties

 * Managing onboarding and offboarding
 * Provisioning and decommissioning devices, accounts and services
 * Troubleshooting software, hardware, networking and system issues
 * Supporting ongoing IT projects
 * Maintaining system and client documentation
 * Monitoring systems, reports and alerts
 * Assisting with patch management and routine maintenance
 * Reporting, investigating and escalating incidents
 * Helping to implement good IT security and management practices