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# Web & Digital Delivery Manager/Specialist

- **Company:** Michael Page
- **Location:** London, UK
- **Salary:** £55,000.0 - £65,000.0
- **Contract:** Permanent contract
- **Skills:** Artificial Intelligence, Google Analytics, Web Performance Optimization, Performance Monitor
- **Published:** September 22, 2026
- **Apply:** http://jobs.thegrocer.co.uk/external-redirect-registration?JobId=853669&LinkSource=JobDetails

## About the Role

* Proven experience delivering large-scale website and digital transformation projects.
 * Strong project management skills, with the ability to manage multiple priorities.
 * Experience managing digital agencies, suppliers and external development partners.
 * Hands-on experience with CMS platforms, website migrations and CRM integrations.
 * Strong knowledge of GA4, SEO, CRO, UX and digital performance optimisation.
 * Experience using data and customer insight to improve user journeys and engagement.
 * A collaborative approach with excellent stakeholder management and communication skills.
 * The ability to lead digital innovation, including AI, automation and process improvement initiatives.

## Description

This is a hands-on digital delivery role responsible for leading a major website and member portal transformation programme. You'll manage digital platforms, agency partners and user experience improvements to enhance member engagement and support wider digital growth., * Lead the delivery of a new website and member portal programme from discovery through to launch.

 * Manage digital projects, timelines, budgets, risks and external agency relationships.
 * Oversee the day-to-day performance, maintenance and optimisation of web platforms.
 * Manage website integrations with CRM and third-party systems to improve user journeys.
 * Drive SEO, CRO, AI optimisation and member experience improvements across digital channels.
 * Use analytics and customer insight to monitor performance and identify growth opportunities.
 * Lead digital innovation, including automation, AI tools and workflow improvements.
 * Line manage and develop a Digital Specialist while promoting digital best practice across the organisation.


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