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# Tech Support / System Engineer

- **Company:** Fronius
- **Location:** Sheffield, UK
- **Contract:** Permanent contract
- **Skills:** Microsoft Word, Microsoft Excel, Microsoft Office
- **Published:** September 24, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=b5f68d55702380d7

## About the Role

* Technical experience preferably on technical support of electrical equipment
 * Electrical engineering qualification
 * Single and 3-phase electrical fault finding and repair skills
 * IT skills including Microsoft office suite (Excel & Word)
 * Basic knowledge of manual electrode, TIG and MIG/MAG welding processes will be an advantage
 * Sales minded/ good customer communication skills
 * Good communication skills and knowledge transfer abilities
 * Team worker
 * Flexibility to travel across the UK and Ireland (working hours and tasks arranged to suit customer requirements) plus occasional travel to our HQ in Austria for business and training
 * Customer orientated attitude with professional approach to clients
 * Fluent in English (spoken and written)
 * Valid driving license

## Description

With your industry and technical knowledge, you will play a pivotal role in the implementation of our strategy to take welding to the next level.

In this role, your responsibilities will include:

 * Repair of Fronius welding equipment including inverters, torches, hose packs, and automated systems
 * Providing support to customers and troubleshooting
 * Providing service and calibration of welding equipment
 * Safety test and weld test after repair and servicing
 * Providing technical support for the introduction of new products/systems/processes into the market
 * Providing email and telephone support for technical and welding queries/problems
 * Providing pre-sales and after-sales support to sales team and customers
 * Providing support and demonstration of welding equipment
 * Assisting with events (trade fairs, open days, seminars, etc.)
 * Assisting with stock control