> Markdown version of [/jobs/ext/3288789-crm-business-analyst-salesforce-hybrid-role](https://www.wearedevelopers.com/jobs/ext/3288789-crm-business-analyst-salesforce-hybrid-role). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # CRM Business Analyst (Salesforce) - Hybrid Role - **Company:** Georgia-Pacific - **Location:** United States - **Experience:** Experienced - **Contract:** Permanent contract - **Skills:** Agile Methodology, Microsoft Azure, Databases, Design Web Format, Cloud Services, Salesforce.Com, Apex Code, Microsoft Power Automate, Pardot B2B Marketing Automation (Salesforce) - **Published:** September 3, 2026 - **Apply:** https://diversityjobs.com/main/sendform/8/8/28176/1/18172922?backUrl=%2Fcareer%2F18172922%2FCrm-Business-Analyst-Salesforce-Hybrid-Role-Georgia-Atlanta ## About the Role The successful candidate is a self-motivated, high-energy individual who thrives in a high-demand, performance-driven environment - able to manage multiple priorities in parallel and meet deadlines on short timeframes. They combine strategic and economic thinking with the ability to partner with a wide range of business users, acting as a change agent and Salesforce evangelist, and bring strong communication, technical, and design skills within a matrixed organization., * Bachelor's degree * 2+ years of experience in business or IT functions What Will Put You Ahead * 2+ years as a Salesforce administrator with Sales Cloud on Lightning Experience * Salesforce Administrator certification * Consumer products business experience * Exposure to Service Cloud/Pardot/Account Engagement * Ability to read and understand Apex to troubleshoot and collaborate with developers * Experience with Agile / sprint-based delivery (e.g., Azure DevOps) and coordinating with onshore/offshore development resources. * Working knowledge of generative AI and how it applies to CRM and sales workflows, including tools such as Agentforce, Einstein for Sales, and Microsoft Copilot * Working knowledge of integrating salesforce with external systems ## Description We are recruiting for a Salesforce Administrator to support the sales team within the GP Consumer Products Group (~900 users), with support for our service, marketing, category management, and pricing teams as needed. This role serves as a subject matter expert on Salesforce and its supporting applications., * Provide security and administration for Salesforce and other supporting applications * Configure custom objects, page layouts, validation rules, and reports/dashboards * Design, build, and maintain automation using Salesforce Flow * Estimate effort for your own configuration and administration work, and help scope larger requests during planning * Coordinate with onshore/offshore development resources on handoffs for work beyond admin configuration (e.g., custom code, integrations) * Apply database and data-modeling concepts to protect process integrity and data cleanliness * Evaluate and implement third-party and Salesforce add-ons based on value and fit * Provide user support, troubleshooting, training, and data loads * Partner with cross-functional teams to implement process changes and develop metrics to measure their effectiveness * Work with stakeholders to understand pain points and outline potential solutions * Participation in agile process to communicate priorities, manage backlog and refine user stories * Maintain technical documentation ## Related Videos - [From Global Capability Centers to AI-Powered Command Centers](https://www.wearedevelopers.com/videos/100096-from-global-capability-centers-to-ai-powered-command-centers) - [Leverage Cloud Computing Benefits with Serverless Multi-Cloud ML ](https://www.wearedevelopers.com/videos/78-leverage-cloud-computing-benefits-with-serverless-multi-cloud-ml) - [Kubernetes and Microservices with Multi-Model Databases](https://www.wearedevelopers.com/videos/382-kubernetes-and-microservices-with-multi-model-databases) - [Delete the roles, deploy the skills](https://www.wearedevelopers.com/videos/2104-delete-the-roles-deploy-the-skills) - [ZEISS & Microsoft - Building the Next Generation Medical Ecosystem in the Cloud](https://www.wearedevelopers.com/videos/424-zeiss-microsoft-building-the-next-generation-medical-ecosystem-in-the-cloud) - [Fault Tolerance and Consistency at Scale: Harnessing the Power of Distributed SQL Databases](https://www.wearedevelopers.com/videos/1146-fault-tolerance-and-consistency-at-scale-harnessing-the-power-of-distributed-sql-databases) ## Related Articles - [What Are The Top Skills Required For Azure Developers?](https://www.wearedevelopers.com/magazine/77-what-are-the-top-skills-required-for-azure-developers) - [Highest Paying Tech Companies for Developers](https://www.wearedevelopers.com/magazine/220-highest-paying-tech-companies-for-developers) - [Best Companies to Work For in Berlin: Top 14 Companies in 2023 ](https://www.wearedevelopers.com/magazine/188-best-companies-to-work-for-in-berlin-top-14-companies-in-2023) - [Best Companies to Work For in Germany: Top 25 Companies in 2023 ](https://www.wearedevelopers.com/magazine/33-best-companies-to-work-for-in-germany-top-25-companies-in-2023) - [Promotion Interview Questions: How to Answer and Get the Job](https://www.wearedevelopers.com/magazine/413-promotion-interview-questions-how-to-answer-and-get-the-job) - [7 Cloud Computing Trends Coming in 2025 for Developers](https://www.wearedevelopers.com/magazine/412-7-cloud-computing-trends-coming-in-2025-for-developers)