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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # IT Operations & Infrastructure Engineer - **Company:** 10 FEDERAL PARTNERS, INC. - **Location:** Raleigh, NC, United States - **Experience:** Experienced - **Salary:** $90,000.0 - $120,000.0 - **Contract:** Permanent contract - **Skills:** Microsoft Windows, Artificial Intelligence, Build Automation, Microsoft Azure, Microsoft Online Services, Computer Literacy, Data Governance, Disaster Recovery, Multi-Factor Authentication, Identity and Access Management, Information Technology Operations, Virtual Private Networks (VPN), Python (Programming Language), Microsoft Servers, Networking Basics, Windows PowerShell, Remote Access Technology, Microsoft SharePoint, Software Deployment, Scripting, Sonicwall, Microsoft InTune, Information Technology, Bicep, Virtual Agents, Terraform - **Published:** September 28, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=81685ff98f8bf743 ## About the Role Required * At least 3 years of professional IT experience (5 years preferred), with demonstrated hands-on ownership of systems rather than ticket-queue work alone * Strong working knowledge of the Microsoft ecosystem: Entra ID, Intune, Microsoft 365, and SharePoint administration * Practical Azure experience across resource management, role-based access, and cost management * Comfort with networking fundamentals and physical network hardware * Demonstrated experience building structured systems or processes out of unstructured ones * No degree or certification is required; candidates are evaluated on demonstrated ability Preferred * Experience with Microsoft Purview or other compliance tooling * Infrastructure as code experience (Bicep, Terraform, or similar) * Scripting experience in PowerShell or Python * Experience working in a small or fast-moving organization * Relevant degree or industry certifications are welcome but not required Performance Expectations Success in this role will be defined through a 90-day plan established with the hiring manager. Physical Requirements & Work Environment * Standard office environment; extended periods of computer use * No travel is required for this role * Occasional work in the network closet or similar physical infrastructure spaces * Occasionally required to lift/move IT equipment up to 25 lbs * May require occasional on-call availability for critical system issues ## Description End-User IT & Device Management * Own the day-to-day IT experience for the whole company, including onboarding and offboarding, laptop provisioning, and device lifecycle management * Manage devices through Microsoft Intune, including compliance policies, application deployment, and patching * Provide front-line IT support and build automation/self-service tools to reduce recurring support demand over time Network & Physical Infrastructure * Own the corporate network at the Raleigh office, including SonicWall firewalls, HP Aruba switching, wireless, VPN, and remote access * Serve as the escalation point for connectivity issues across the facility portfolio, where site-level networking supports gate systems, cameras, kiosks, and other on-site technology Identity, Security & Compliance * Own identity and access management across the Microsoft estate, including Entra ID, conditional access, and multi-factor authentication * Design and maintain a security group and permissioning model that reflects the company's actual organizational structure * Administer SharePoint, including site architecture and permissions * Use Microsoft Purview for data governance, retention, and compliance posture * Own the joiner-mover-leaver process end to end, ensuring access is granted and revoked correctly and predictably * Serve as the internal tactical counterpart to the company's third-party cybersecurity partner - tuning configurations and rules, administering security tooling layered on the Microsoft environment, and executing remediation Azure Platform Operations * Set and enforce standards for resource group structure, naming conventions, tagging, and role-based access across the company's Azure environment * Define the repeatable pattern for provisioning and decommissioning development, staging, and production environments * Own the deployment path so changes are tested in development before reaching production * Set the model for managed identities, service accounts, secrets, and platform-level security * Monitor Azure subscription cost and identify opportunities to optimize spend * Codify and automate infrastructure processes wherever possible Backup, Disaster Recovery & Incident Response * Own the company's backup strategy for the systems and platforms under this role's ownership * Own the technology disaster recovery (DR) plan, including documented recovery procedures and periodic testing * Contribute technology input to the company-wide business continuity plan; the plan itself is owned by leaders across the business, with the DR plan serving as Technology's component of it * Triage and resolve technology incidents, escalating per the organization's incident response plan; this role handles the technical side of incident response and does not own the organizational plan AI & Automation * Identify recurring tickets, manual provisioning steps, or compliance reviews that can be automated or handled by an AI agent * Actively evaluate and adopt AI tooling to improve efficiency across IT operations, 10 Federal is a fully integrated real estate firm and the nation's leading high-tech self-storage operator. With a portfolio of 130+ properties across 17 states and millions of rentable square feet, we specialize in fully automated facilities that redefine the storage experience. Driven by innovation, we leverage advanced technology, automation, and data-centric decision-making to streamline operations, enhance customer convenience, and maximize investor returns. ## Related Videos - [Back(end) to the Future: Embracing the continuous Evolution of Infrastructure and Code](https://www.wearedevelopers.com/videos/440-back-end-to-the-future-embracing-the-continuous-evolution-of-infrastructure-and-code) - [Infrastructure as Code: The Developer's Secret Weapon](https://www.wearedevelopers.com/videos/1221-infrastructure-as-code-the-developer-s-secret-weapon) - [Shipping Faster with Less: Render on Cloud Hosting, AI Workloads, and the Future of DevOps](https://www.wearedevelopers.com/videos/1894-shipping-faster-with-less-render-on-cloud-hosting-ai-workloads-and-the-future-of-devops) - [Infrastructure as Prompts: Creating Azure Infrastructure with AI Agents](https://www.wearedevelopers.com/videos/1533-infrastructure-as-prompts-creating-azure-infrastructure-with-ai-agents) - [Implementing Feature Environments with AWS and Terraform](https://www.wearedevelopers.com/videos/531-implementing-feature-environments-with-aws-and-terraform) - [What makes Cybersecurity different for critical infrastructure?](https://www.wearedevelopers.com/videos/571-what-makes-cybersecurity-different-for-critical-infrastructure) ## Related Articles - [What Are The Top Skills Required For Azure Developers?](https://www.wearedevelopers.com/magazine/77-what-are-the-top-skills-required-for-azure-developers) - [How We Built a Worry-Free System That Runs for 10+ Years – And What We’d Do Again](https://www.wearedevelopers.com/magazine/751-how-we-built-a-worry-free-system-that-runs-for-10-years-and-what-we-d-do-again) - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market) - [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs) - [A Guide to Green Tech and Green IT Careers](https://www.wearedevelopers.com/magazine/374-a-guide-to-green-tech-and-green-it-careers) - [System change: restart as developer?](https://www.wearedevelopers.com/magazine/39-system-change-restart-as-developer)