> Markdown version of [/jobs/ext/3288909-technical-support-representative-specialist](https://www.wearedevelopers.com/jobs/ext/3288909-technical-support-representative-specialist). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Technical Support Representative Specialist - **Company:** WorldPay - **Location:** Cincinnati, OH, United States - **Contract:** Permanent contract - **Skills:** Microsoft Windows, Antivirus Softwares, Backup Devices, Data Integrity, Microsoft Exchange Server, Microsoft Office, Network Architecture, Citrix Systems, Wide Area Networks, File System Security, User Accounts - **Published:** September 2, 2026 - **Apply:** https://www.dice.com/job-detail/c084644d-9e1c-4a10-a52c-7aaba2a82e8b ## About the Role * Experience providing end-user LAN/WAN support for Windows XP/Vista/7, and MS Office 2003/2007/2010/2013. * Expertise with anti-virus and backups. * We prefer experience supporting Windows 2003/2008/2008R2 and a background troubleshooting MS Exchange and supporting Citrix. * A bachelor's in CIS, Business, or related field, or three years of equivalent experience. ## Description Make your mark at one of the biggest names in payments. We're looking for a Technical Support Representative to join our ever-evolving Workstation Asset Management team and help shape the future of global commerce. What you'll own * Providing technical support regarding network infrastructure, internal desktops and clients, servers, and software. * Performing account management that includes adding and deleting users, creating new user accounts, and modifying accounts. * Maintaining passwords, data integrity, and file system security. * Communicating highly technical information in layman terms to non-technical users.