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# Technical Change Management Director

- **Company:** RSM US
- **Location:** Minneapolis, MN, United States
- **Experience:** Starter
- **Salary:** $158,600.0 - $281,600.0
- **Contract:** Internship / Graduate position
- **Skills:** Artificial Intelligence, Business Systems, Information Technology Operations, Information Technology
- **Published:** September 1, 2026
- **Apply:** https://rsm.wd1.myworkdayjobs.com/RSMCareers/job/Minneapolis/Technical-Change-Management-Director_JR121006

## About the Role

* Bachelor's degree in Information Technology, Computer Science, Business Systems, or related field; or equivalent practical experience.
 * Extensive experience leading technical or operational teams in IT change management, governance, or IT operations.
 * Strong understanding of enterprise IT systems, architectures, and interdependencies.
 * Demonstrated ability to drive operational strategy and manage complex programs or initiatives.
 * Proven leadership skills, including the ability to guide multiple teams and influence cross-functional stakeholders.
 * Strong communication and decision-making abilities, especially in complex or high-risk scenarios.
 * Experience improving processes, policies, or frameworks at scale.

Competencies

 * Strategic Leadership: Aligns change management practices with organizational priorities and technology strategy.
 * Operational Direction: Drives high-quality, consistent execution across teams and processes.
 * Complex Problem Solving: Addresses broad, cross-functional technical challenges with sound judgment.
 * Governance & Risk Oversight: Ensures compliance with standards and strengthens enterprise risk posture.
 * Influence & Executive Communication: Engages senior leaders and articulates priorities and outcomes clearly.
 * Team Development: Builds capability across managers and supervisors to support organizational growth.
 * Innovation & Optimization: Improves processes, frameworks, and tools to increase efficiency and resilience., RSM does not intend to hire entry level candidates who will require sponsorship now OR in the future (i.e. F-1 visa holders). If you are a recent U.S. college / university graduate possessing 1-2 years of progressive and relevant work experience in a same or similar role to the one for which you are applying, excluding internships, you may be eligible for hire as an experienced associate.

## Description

The Technical Change Management Director leads the adoption and execution of enterprise digital initiatives, ensuring new technologies, products, and capabilities are successfully deployed and embraced across the organization. This role partners with the lines of business, digital, product, and transformation leaders to turn strategic investments into measurable business outcomes.

The leader drives change strategies for major technology implementations, digital products, automation solutions, and AI-enabled capabilities, helping teams adapt to new ways of working while maintaining operational stability. They establish scalable frameworks for stakeholder engagement, communications, training, adoption, and value realization.

As a key leader in the firm's digital transformation journey, the Director fosters a culture of innovation, continuous learning, and responsible technology adoption. Success in this role is measured by accelerating product adoption, increasing business readiness, and ensuring digital investments deliver meaningful impact for clients and employees., * Lead the overall execution of IT change management across multiple teams, systems, or business units.

 * Partner with senior IT and business leadership to align change management processes with broader technology and organizational strategies.
 * Oversee governance, quality, and compliance related to change activities, ensuring all changes follow established controls and risk practices.
 * Drive operational excellence by monitoring performance metrics, identifying systemic issues, and implementing transformative improvements.
 * Resolve complex escalations involving competing priorities, dependencies, or risk-sensitive change scenarios.
 * Guide development of change management standards, frameworks, and tools that improve scalability and efficiency.
 * Communicate priorities, decisions, and outcomes to senior stakeholders and cross-functional partners.
 * Lead, coach, and develop managers and supervisors to build a high-performing change management organization.