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# IT Support Technician

- **Company:** Back2work Group
- **Location:** Birmingham, UK
- **Salary:** £25,700.0
- **Contract:** Permanent contract
- **Skills:** Cloud Computing, Microsoft Software
- **Published:** June 6, 2026
- **Apply:** https://uk.indeed.com/viewjob?jk=5d3b3f05c95ab448

## About the Role

Do you have experience in Technical support?, · Independent skills

· Team work skills

· Organisational skills

· Good written and oral communication skills

· Passionate about IT

## Description

· Provide 1st line email, phone, and remote support to our client's base in the UK, Europe, Asia, and the US

· Visit customer sites/offices to troubleshoot, configure and implement various IT solutions and services. (UK)

· Troubleshoot and fix various IT hardware related issues, including liaising with 3rd vendors through to resolution

· Troubleshoot, diagnose, and fixing most Microsoft technologies (Cloud & On Premise) as well as third party applications/systems


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