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# Network Operations Engineer

- **Company:** DWP Digital
- **Location:** Newcastle upon Tyne, UK (Remote available)
- **Salary:** £44,447.0 - £52,422.0
- **Contract:** Permanent contract
- **Skills:** Amazon Web Services, User Authentication, Microsoft Azure, Border Gateway Protocol, Cloud Computing, Dynamic Host Configuration Protocol, Domain Name System (DNS), Virtual Private Networks (VPN), Python (Programming Language), Network Security, Network Architecture, Routing, Network Service, Network Time Protocols, Open Shortest Path First (OSPF), Overlay Transport Virtualization, Ansible, Transmission Control Protocol (TCP), Load Balancing, Computer Network Technologies, ARUBA, Firewalls (Computer Science), Performance Monitor, Terraform, Oracle Cloud Infrastructure
- **Published:** September 1, 2026
- **Apply:** https://www.jobs.service.gov.uk/jobs/6a96c204bc442629c71cce5a/apply

## About the Role

* Design, build and operate network infrastructure: Proven experience designing, implementing and supporting enterprise-scale network infrastructure (on-prem and cloud), ensuring operational stability, resilience and availability.
 * Network security and controls: Working knowledge of network security principles and technologies including next-generation firewalls, VPNs, encryption and authentication, with experience applying security controls in live environments.
 * Incident, problem and service management: Proven experience providing 3rd line support and managing incidents, problems and changes using ITSM practices, including proactive monitoring and service improvement.
 * Operational ownership and decision making: Ability to manage day-to-day operational issues, analyse root causes, and take ownership of resolving and preventing network service issues across a complex estate.
 * Collaboration and communication: Strong communication skills with the ability to work effectively across multidisciplinary teams and with stakeholders, contributing to service improvement and delivering high-quality outcomes.
 * Core networking and troubleshooting: Strong technical knowledge of TCP/IP networking including routing protocols (e.g. OSPF, BGP, VXLAN), IP services (DNS, DHCP, NTP), with the ability to independently troubleshoot and resolve complex issues.

You and your role:

You'll work across a large-scale network environment, supporting AWS, Azure, OCI, firewalls, load balancers and core network infrastructure while investigating incidents and improving performance.

If you enjoy troubleshooting, solving complex problems and working with modern network technologies, this is a great opportunity to make a real impact. You'll collaborate with engineering, security and architecture teams while helping drive the move towards cloud-based and automated solutions.

Bonus points if you have experience with Terraform, Ansible or Python, and any cloud or networking certifications such as AWS, Azure, Aruba or Arista, but if not, we'll help you get there.