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# Business Change Lead (12 Month FTC)

- **Company:** IAG Cargo
- **Location:** Hounslow, UK
- **Experience:** Expert
- **Contract:** Temporary contract
- **Skills:** Microsoft Excel, PC Tools, Microsoft Project, Microsoft PowerPoint
- **Published:** September 9, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=8fd694ed09138b93

## About the Role

* Proven change management experience
 * Excellent communication skills both written and verbal
 * Strong analytical and reporting skills
 * Able to create "one team" approach across disparate members of project teams by sharing best practice and common programme/department goals
 * Excellent influencing skills
 * Ability to translate a strategic approach into a change management plan
 * Proven ability to work under pressure and manage complex and often unique issues creating relevant clarity in areas of ambiguity to force decisions.
 * Demonstrates resilience
 * Ability to make constructive challenge

Skills and Experience:

 * Provenchange management experience demonstrated by a successful track record of managing complex change programmes that span entire organisations to cost, quality and time
 * Broad experience of working on change projects in a variety of business areas.
 * Experience of working within a fast-paced, changeable environment with new technology/products and working practices.
 * Solid stakeholder management, including senior management, warehouse staff, and external supplier management
 * Desktop tools including Excel, PowerPoint, MS Project, etc
 * Experience in technology-led transformation
 * Knowledge and advocate of change methodologies (e.g. Prosci), Wherever you work within IAG Cargo, you'll play a part in helping us deliver what the world needs and join a diverse and inclusive business that's making a difference.

## Description

Own and enforce the business change approach for a large and complex tech change across the business and transformation portfolio

 * Define and implement a standardised framework for business readiness and adoption
 * Embed change management into programme and project delivery for complex programmes and dependent projects
 * Provide appropriate change governance, assurance, and challenge across programmes
 * Manage cross-programme change dependencies
 * Partnering with senior leaders to drive alignment across commercial, technology and operational agendas
 * Leading transformational change across operating models, ways of working, processes and customer propositions
 * Building and communicating a compelling change story that connects strategy to day-to-day impact
 * Understanding and managing the organisational change impact landscape, including prioritisation, sequencing and people risk
 * Ensuring change activity is appropriately resourced and fully integrated into programme and business plans
 * Leading sponsors and leaders to strengthen visible and effective change leadership
 * Tracking adoption, engagement and benefits realisation to ensure change sticks