> Markdown version of [/jobs/ext/3297549-bi-technical-capability-manager](https://www.wearedevelopers.com/jobs/ext/3297549-bi-technical-capability-manager). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # BI Technical Capability Manager - **Company:** Network Rail - **Location:** Milton Keynes, UK - **Salary:** £55,596.0 - £67,813.0 - **Contract:** Permanent contract - **Skills:** Query Performance, Microsoft Excel, Data Analysis, Automation of Tests, Information Systems, Continuous Integration, Data as a Services, Data Governance, Data Security, Data Systems, DevOps, Knowledge Management, Meta-Data Management, Microsoft PowerPoint, Service Design, Microsoft SharePoint, Software Engineering, Systems Integration, Office365, Technical Debt, Data Strategy, Information Technology - **Published:** September 7, 2026 - **Apply:** https://uk.indeed.com/viewjob?jk=9b85caa279ba29c2 ## About the Role * Proven ability to define and maintain BI technical roadmaps aligned with enterprise architecture and digital transformation goals. * Demonstrable experience in evaluating and adopting emerging BI technologies, including leading proof-of-concepts. * Demonstrable capability in identifying and mitigating technical risks (e.g., performance, security, technical debt). * Deep understanding of BI tools, platforms, and services ¿ including architecture, integration, scalability, and lifecycle management. * Proficiency in modern engineering practices such as DevOps, CI/CD pipelines, automated testing, and monitoring. * Experience in defining and tracking technical KPIs (e.g., query performance, data refresh rates). * Expertise in data modelling, semantic layer design, and metadata management to maintain consistency and performance. * Applied understanding of data governance, privacy, and compliance frameworks (e.g., General Data Protection Regulation (GDPR), internal policies). * Ability to work cross-functionally with architects, engineers, analysts, and business stakeholders to deliver strategic outcomes. * Skilled in facilitating multifunctional groups and promoting knowledge sharing across teams. * Demonstrable analytical thinking and excellent communication skills, both written and verbal. * Degree in a relevant discipline, examples include Computer Science, Information Systems / Management Information Systems (MIS), Data Science / Analytics, software engineering or equivalent demonstrable experience. * Advanced proficiency in Microsoft 365 tools (e.g., Excel, PowerPoint, Teams, SharePoint). Desirable * Professional qualifications in information/knowledge management, benefits management, or communications (e.g. CILIP, BCS). * Experience in brand design, service design, or communications strategy. ## Description This role will lead the BI technical capability, managing the BI Capability Managers and BI Customer Support Team to provide a coherent, resilient and continuously improving BI service. The postholder will establish common standards, oversee supportability and service performance, and make sure BI platforms, products and practices are aligned to enterprise architecture, data governance requirements and the wider Digital & Data Function strategy. What does the average day look like? In a typical day, you could be meeting customers to understand new Bi and Data requirements, helping shape requests into clear and achievable outcomes, supporting the BI Customer Support Team with service priorities, or working with technical colleagues to improve standards, performance and resilience across BI platforms. You will play an important role in connecting teams across the Digital & Data Function, improving communication, strengthening handovers and making sure there are consistent ways of working from initial engagement through to delivery and support. Alongside day-to-day service priorities, you will lead continuous improvement activity that makes BI and Data services easier to use, better governed and more closely aligned to Network Rail¿s data strategy. Main Responsibilities * Define and shape the technical roadmap for Business Intelligence (BI) platforms and services, ensuring alignment with enterprise architecture, digital transformation ambitions, and future business needs. * Lead the assessment, selection, and adoption of emerging BI technologies, tools, and frameworks to enhance capability and deliver scalable, innovative data solutions. * Oversee data modelling, metadata management, and semantic layer design, ensuring the delivery of trusted, reusable, and high-performing data assets that enable consistent analytics and reporting. * Provide technical leadership across complex BI initiatives, ensuring solutions meet data governance, privacy, security, and regulatory requirements while maintaining high performance and reliability. * Act as the technical design authority for BI programmes, reviewing architecture, integrations, and scalability to ensure solutions are robust, adaptable, and aligned with organisational standards. * Champion best practice in BI engineering, including DevOps, CI/CD pipelines, automated testing, and platform monitoring, to improve delivery speed, quality, resilience, and operational efficiency. * Drive innovation by leading proof-of-concepts, technical experimentation, and collaboration with technology partners to explore new opportunities and accelerate solution development. * Identify, assess, and mitigate technical risks across BI platforms, including data security, system performance, resilience, and technical debt, safeguarding long-term service stability. * Collaborate with architects, engineers, analysts, and business stakeholders to translate strategic objectives into impactful BI solutions that deliver measurable business outcomes. Monitor and report on BI platform performance through key technical metrics, including availability, reliability, performance, and data refresh times, using insights to drive continuous improvement and service excellence. ## Related Videos - [From Messy Queries to Scalable Systems - How Data Engineering actually works](https://www.wearedevelopers.com/videos/100203-from-messy-queries-to-scalable-systems-how-data-engineering-actually-works) - [Reading the Room: The Missing Competency in Tech Leadership](https://www.wearedevelopers.com/videos/2034-reading-the-room-the-missing-competency-in-tech-leadership) - [Shifting Stress to Progress— Understanding DevOps to do DevOps Better](https://www.wearedevelopers.com/videos/268-shifting-stress-to-progress-understanding-devops-to-do-devops-better) - [Modern Data Architectures need Software Engineering](https://www.wearedevelopers.com/videos/1030-modern-data-architectures-need-software-engineering) - [Enjoying SQL data pipelines with dbt](https://www.wearedevelopers.com/videos/823-enjoying-sql-data-pipelines-with-dbt) - [From DevOps to Scaled DevOps: How We’re Rebuilding Continuous Delivery as a Platform](https://www.wearedevelopers.com/videos/100018-from-devops-to-scaled-devops-how-we-re-rebuilding-continuous-delivery-as-a-platform) ## Related Articles - [IT Salaries in UK](https://www.wearedevelopers.com/magazine/288-it-salaries-in-uk) - [Data Engineer Salary UK](https://www.wearedevelopers.com/magazine/253-data-engineer-salary-uk) - [Data Analyst Salary in the UK](https://www.wearedevelopers.com/magazine/278-data-analyst-salary-in-the-uk) - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market) - [UK Business Culture and Etiquette](https://www.wearedevelopers.com/magazine/326-uk-business-culture-and-etiquette) - [Best Companies to work for in London: Top 25 Companies in 2023](https://www.wearedevelopers.com/magazine/187-best-companies-to-work-for-in-london-top-25-companies-in-2023)