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# IT Governance, Risk & Compliance (GRC) Manager

- **Company:** ACS -
- **Location:** New York, NY, United States
- **Contract:** Permanent contract
- **Skills:** Microsoft Access, Microsoft Word, Microsoft Excel, Business Process Management, Business Process Modeling, Information Technology Audit, IT Management, Microsoft Office, Microsoft Project, Microsoft Visio, Microsoft PowerPoint, Microsoft SharePoint, Facebook Flow
- **Published:** September 11, 2026
- **Apply:** https://www.dice.com/job-detail/b292d59b-b817-4481-ba7e-422e53c0b846

## About the Role

* Experience in Business Process Modeling and Management using MS Visio.
 * Experience with compliance, policy and strategy development, and project management.
 * Advanced communication skills.
 * Strong oral and written communication skills.
 * Strong proposal and report writing skills.
 * Proficiency with Microsoft Office, including Word, Excel, PowerPoint, Visio, and Access.
 * Proficiency in MS Visio for process mapping.
 * Proficiency with Microsoft SharePoint.
 * Familiarity with Microsoft Project.
 * Excellent oral, written, presentation, and communication skills.
 * Excellent interpersonal skills with the ability to work with individuals at all levels of the organization.
 * Strong analytical and problem-solving skills.
 * Strong project management, coordination, and multitasking skills.
 * Strong leadership skills with the ability to develop, motivate, and foster teamwork.
 * Strong organizational and planning skills with attention to detail.
 * Ability to effectively prioritize and execute tasks in a high-pressure environment.
 * Ability to independently set priorities and meet deadlines in a fast-paced environment.
 * Ability to exercise a reasonable level of in-depth judgment and decision-making.
 * Ability to prepare concise and insightful reports in a timely manner.
 * Ability to work effectively in a fast-paced environment.
 * Familiarity with creating Standard Operating Procedures (SOPs), documenting key process requirements, and producing sample work upon request.
 * General knowledge of public mass transit assets and operations.
 * Knowledge of lean methods, waste elimination, 5S, total productive maintenance, flow, and error proofing.
 * Ability to perform root-cause analysis and value stream mapping.
 * Experience leading Kaizen or Continuous Improvement (CI) events and improvement teams.
 * Knowledge of lean manufacturing techniques.
 * Strong interpersonal skills with the ability to interact with all levels within the company and outside agencies.

Preferred Qualifications

 * Lean Six Sigma Green Belt certification from an accredited institution or training company.
 * Lean Six Sigma Black Belt certification from an accredited institution or training company.
 * Knowledge of developing and enforcing IT policies, procedures, and internal controls.
 * Knowledge of IT audits, business risk evaluation, mitigation, and management.
 * Experience developing IT communications programs and measuring their effectiveness.
 * Experience collaborating with Executive Offices to develop and issue policies, procedures, and controls.

## Description

* Oversee the development, implementation, and enforcement of policies, procedures, internal controls, and audits within the MTA IT Department.
 * Review existing policies and procedures that may need to be revised or rescinded, including asset policies and procedures.
 * Identify new policies, procedures, and controls needed to appropriately evaluate, mitigate, and manage business risk.
 * Collaborate with the Executive Offices to develop and issue policies, procedures, and related documents.
 * Develop IT communications programs for MTA and IT staff based on established themes.
 * Execute communication programs and take the necessary steps to deliver and measure their success.
 * Develop and document business processes using MS Visio.
 * Create Standard Operating Procedures and document key process requirements.
 * Perform root-cause analysis and value stream mapping.
 * Lead Kaizen and Continuous Improvement events and improvement teams.
 * Apply lean methods, waste elimination, 5S, total productive maintenance, flow, and error-proofing techniques.
 * Prepare concise and insightful reports in a timely manner.
 * Manage projects, coordinate activities, and effectively handle multiple priorities.
 * Exercise sound judgment and independent decision-making while working in a fast-paced environment.
 * Develop, motivate, and foster teamwork across the organization.
 * Interact effectively with internal stakeholders, individuals at all organizational levels, and outside agencies.
If you meet these qualifications, please submit your application via link provided in Linkedin
Kindly do not call the general line to submit your application.