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# IT Support Specialist

- **Company:** Reyes Holdings
- **Location:** Sacramento, CA, United States
- **Experience:** Starter
- **Contract:** Permanent contract
- **Skills:** Issue Tracking Systems, Network Troubleshooting, Citrix Systems
- **Published:** September 7, 2026
- **Apply:** https://www.techcareers.com/job.asp?id=3385158712&tx=HT7872THT&pt=1&aff=0B19D771-A501-4A5E-8338-2A822B784D54&utm_source=Job%20Feed&utm_medium=textkernel&utm_campaign=DE&utm_term=0B19D771-A501-4A5E-8338-2A822B784D54

## About the Role

* Associate's Degree with 0 to 2 years of related experience or High School Diploma/General Education Degree with 3 plus years of specific experience

## Description

* Support of RBG applications, including but not limited to RAS (Route Accounting & Settlement) software, selling & delivery, routing & dispatch, surveys, Print Shop, Citrix, and iPad solutions for various location(s)
 * Support, troubleshoot, and resolve local hardware and network issues related to desktops, laptops, iPads, printers, mobile devices, and A/V equipment
 * Manage and maintain end-user assets, including desktops, laptops, and mobile devices; oversee procurement, setup, troubleshooting, and lifecycle management
 * Work with IT Service Center and other IT groups to support issues with a high degree of responsiveness; provide efficient escalation of issues where appropriate to IT team members
 * Provide accurate incident & problem management reporting as required by using IT Service Center ticketing system
 * Other projects or duties as assigned