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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Knowledge Management & Library Services Manager - **Company:** Eckert Seamans Cherin & Mellott, LLC. - **Location:** Pittsburgh, PA, United States - **Experience:** Experienced - **Contract:** Permanent contract - **Skills:** Microsoft Windows, Artificial Intelligence, Collaborative Software, Databases, Document Management Systems, Information Management, Westlaw, Knowledge Management, Metadata, Microsoft SharePoint, Enterprise Search, Office365, Information Technology - **Published:** September 21, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=8f5ad9d4f0223a21 ## About the Role * Strong supervisory, leadership, staff development, and change management skills. * Excellent written, verbal, interpersonal, and presentation communication skills. * Strong organizational, project management, prioritization, delegation, and attention-to-detail skills. * Strong analytical, critical thinking, problem-solving, strategic thinking, and sound judgment abilities. * Ability to build and maintain effective working relationships with attorneys, executives, administrative professionals, vendors, and cross-functional teams. * Ability to work independently and collaboratively in a fast-paced, service-oriented professional environment. * Knowledge of legal terminology, the U.S. legal system, legal research methodologies, and authoritative legal, business, public records, docket, and competitive intelligence resources. * Advanced proficiency with legal research and knowledge platforms, including Westlaw, Bloomberg Law, Practical Law, Dun & Bradstreet, Thomson Reuters CoCounsel, DeepResearch, and similar tools. * Experience with document management systems, particularly iManage, knowledge repositories, enterprise search technologies, and Microsoft 365 tools, including Teams, SharePoint, Copilot, and related collaboration platforms. * Working knowledge of records management, information governance, taxonomy, metadata, knowledge sharing, and content lifecycle principles. * Ability to assess, recommend, and support adoption of emerging legal technology, AI-powered research tools, and knowledge management solutions., * Bachelor's degree and minimum four years of experience as a research librarian and two years with supervisory experience * MLS or MLIS from an ALA-accredited library school preferred * Law firm experience preferred Physical Requirements: * Remain stationary for extended periods while performing repetitive tasks such as working at a computer. * Ability to move throughout the office to attend meetings, access files, collaborate with colleagues, and use standard office equipment, including but not limited to; printers, copiers, scanners. * Ability to move files, documents, supplies, or materials up to 10 pounds * Ability to transport materials using carts, dollies, or other appropriate equipment ## Description * Participates in the selection process and decision for positions within the department * Responsible for the training of new department staff * Manage the daily workflow within the team * Provides constructive and timely performance evaluations * Manage and approve timecards and time off as necessary * Provide first level discipline and conflict resolution * Support professional development and continued educational opportunities * Foster an inclusive environment * Enforce firm policies and procedures Primary Responsibilities: Knowledge Management Leadership * Develop and implement a firm-wide knowledge management strategy that captures, organizes, governs, and shares institutional knowledge across practice groups. * Establish and maintain precedent, forms, brief, memorandum, and work-product repositories, including governance standards for metadata, taxonomy, content organization, retention, and accessibility. * Partner with attorneys, practice groups, Records Management, Information Governance, and other stakeholders to improve knowledge sharing, reuse, internal communication, and information access. * Support AI, search, and document automation initiatives through curated knowledge collections and reusable legal work product. Law Library Administration * Manage library and research services firmwide, including daily operations, procedures, service delivery, digital and physical collections, and access to authoritative legal and business information. * Oversee legal research platforms, databases, treatises, docket monitoring tools, print and electronic subscriptions, legal news, and niche information services that support attorneys, clients, and practice groups. * Manage the departmental budget, evaluate usage metrics and return on investment, negotiate vendor contracts and subscription renewals, and recommend cost-effective research resources while maintaining service excellence. Legal and Business Research Services * Provide advanced legal, legislative, regulatory, business, and competitive intelligence research for attorneys, practice groups, marketing, business development, management, and other firm departments. * Develop current-awareness and monitoring services for legal developments, clients, industries, practice areas, and emerging business trends; assemble and distribute relevant materials to appropriate attorneys and business professionals. * Prepare research memoranda, resource guides, curated content collections, and other research deliverables, including handling research assignments when the Research Librarian is unavailable. Training and User Support * Deliver and coordinate training programs for attorneys and staff on legal research tools, knowledge repositories, AI-enhanced research platforms, firm information resources, and research best practices. * Develop user guides, instructional materials, self-service resources, and onboarding support for new attorneys and paralegals. * Promote adoption of knowledge management systems and advise attorneys, paralegals, and practice groups on information management, research strategies, and best practices. Technology and Innovation * Collaborate with Information Technology, Business Development & Marketing, Conflicts, and other departments to support strategic growth, knowledge management technologies, search platforms, and enhanced information access. * Keep abreast of industry trends and evaluate emerging legal technology, research platforms, artificial intelligence solutions, print and electronic resources, and other tools that support legal research and reference services. * Support integration of knowledge resources into Microsoft 365, document management, intranet, AI systems, and other platforms that improve attorney productivity and access to information. * Foster a service-oriented and collaborative team culture and ensure continuity of research, and library, and knowledge management services across firm offices. * Perform other related duties as assigned. ## Related Videos - [Give Your LLMs a Left Brain](https://www.wearedevelopers.com/videos/1160-give-your-llms-a-left-brain) - [A Data Mesh needs Open Metadata](https://www.wearedevelopers.com/videos/505-a-data-mesh-needs-open-metadata) - [Kubernetes and Microservices with Multi-Model Databases](https://www.wearedevelopers.com/videos/382-kubernetes-and-microservices-with-multi-model-databases) - [Crafting Custom Frameworks with Rust: A Deep Dive into Procedural Macros](https://www.wearedevelopers.com/videos/849-crafting-custom-frameworks-with-rust-a-deep-dive-into-procedural-macros) - [Fault Tolerance and Consistency at Scale: Harnessing the Power of Distributed SQL Databases](https://www.wearedevelopers.com/videos/1146-fault-tolerance-and-consistency-at-scale-harnessing-the-power-of-distributed-sql-databases) - [Event-Driven AI Agents: Orchestrating Long-Context Legal Processing at Scale](https://www.wearedevelopers.com/videos/100168-event-driven-ai-agents-orchestrating-long-context-legal-processing-at-scale) ## Related Articles - [13 AI Tools You Have to Try](https://www.wearedevelopers.com/magazine/219-13-ai-tools-you-have-to-try) - [Coffee with Developers - Maria Apazoglou - Making AI understandable for all in production](https://www.wearedevelopers.com/magazine/475-coffee-with-developers-maria-apazoglou-making-ai-understandable-for-all-in-production) - [From developer to manager – what does it take to become an engineering manager?](https://www.wearedevelopers.com/magazine/42-from-developer-to-manager-what-does-it-take-to-become-an-engineering-manager) - [Everything a Developer Needs to Know About MCP with Neo4j](https://www.wearedevelopers.com/magazine/604-everything-a-developer-needs-to-know-about-mcp-with-neo4j) - [Best Companies to work for in London: Top 25 Companies in 2023](https://www.wearedevelopers.com/magazine/187-best-companies-to-work-for-in-london-top-25-companies-in-2023) - [Best Companies to Work For in Berlin: Top 14 Companies in 2023 ](https://www.wearedevelopers.com/magazine/188-best-companies-to-work-for-in-berlin-top-14-companies-in-2023)