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# Customer Data Management Specialist - QA

- **Company:** NUCO2 INC.
- **Location:** Stuart, FL, United States
- **Contract:** Permanent contract
- **Skills:** Microsoft Word, Microsoft Excel, Microsoft Outlook, Customer Data Management
- **Published:** September 9, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=9d667f1004192cf8

## About the Role

* Ability to multitask and must be self-directed.
 * Ability to read, analyze, and interpret contracts, pricing and equipment transmittals, general business periodicals, professional journals, technical procedures, or governmental regulations.
 * Effectively write reports and business correspondence.
 * Effectively present information and respond to questions from individuals or groups of managers and customers.
 * Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
 * Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
 * Ability to type a minimum of 40 wpm.
 * Excellent verbal and written communication skills.
 * Excellent customer service skills - ability to go above and beyond to meet customer's needs.
 * Proficient using integrated systems, Microsoft Excel, Outlook, and Word.
 * Must be very organized and detail oriented.
 * Ability to multi-task and interact well with management.
 * Ability to interact well in a team environment as well as independently; must work well in a fast-paced environment.
 * Effective problem-solving skills with an attention to detail., * Associates degree preferred; or equivalent working experience
 * A minimum of one year experience in; contract review, document compliance, or document examination.
 * JDE experience preferred but not required.

COMMUNICATION AND COGNITIVE ABILITIES:

 * Willingness/enthusiasm for accepting responsibility and accountability; "ownership mentality".
 * Strong work ethic
 * Independent worker.
 * Achievement/results driven.
 * High-energy individual.
 * Ability to foster strong relationships with colleagues/customers., Required
 * 1 year(s): Contract review, document compliance, or document examination
 * 1 year(s): Experience in; contract review, document compliance, or document examination.

Preferred

 * JDE Exeperience, Preferred
 * Associates or better in Finance or related field
 * Associates or better in Business Administration or related field

## Description

* Audits contract packages accurately and consistently to ensure accuracy and gather data to provide reports in a timely manner.
 * Maintains service level agreement (SLA) of no more than 7 days on contract package audit.
 * Utilizes tools to assist in composing accurate reports and auditing contract packages.
 * Prioritize workload to ensure deadlines are met on a consistent basis.
 * Provides daily, weekly and monthly reports on team performance and data errors.
 * Manages auditing and other tasks effectively to ensure all tasks are completed to meet team goals.
 * Able to work with team to ensure accuracy and productivity goals are met.
 * Able to work with management to identify error trends, training needs, process improvement or departmental efficiencies.
 * Review and assess personal development plan to ensure on-track to meet or exceed responsibilities and accountabilities.