> Markdown version of [/jobs/ext/3305360-it-support-technician](https://www.wearedevelopers.com/jobs/ext/3305360-it-support-technician). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # IT Support Technician - **Company:** TIGER RECRUITMENT LTD. - **Location:** East Sussex, UK (Remote available) - **Contract:** Permanent contract - **Skills:** Cloud Computing, Issue Tracking Systems, Microsoft Office, Microsoft Operating Systems, Information Technology, Network Server - **Published:** September 8, 2026 - **Apply:** https://www.reed.co.uk/jobs/it-support-technician/57323229 ## About the Role Are you… a motivated and experienced IT professional looking for a new role? Do you… possess the abilities to succeed in a support team? Will you… work well independently and as part of a team, to give the best service?, * Prior experience in an IT Helpdesk or Engineer role. * Experience working with Cloud based Microsoft systems, servers - coupled with a strong working knowledge of Office 365. * A professional and proactive approach * Strong, analytical and problem-solving skills * Ability to work independently and as part of a team ## Description A great, long-established IT services company is looking for an enthusiastic and skilled IT Support Technician to join their team. This company provides and supports IT systems for clients across the UK, taking pride in their high level of technical expertise and professional approach., * Act as the first point of contact for clients, via telephone and email. * Log and track support issues via the company's ticket system. * Keep accurate records and documentation. * Collaborate with other team members. * Receive comprehensive in-house training including a 3-day induction at company offices. ## Related Videos - [Green Cloud Computing](https://www.wearedevelopers.com/videos/592-green-cloud-computing) - [Coffee with Developers - Scott Chacon on growing GitButler and the future of version control](https://www.wearedevelopers.com/videos/914-coffee-with-developers-scott-chacon-on-growing-gitbutler-and-the-future-of-version-control) - [Kubernetes Security - Challenge and Opportunity](https://www.wearedevelopers.com/videos/412-kubernetes-security-challenge-and-opportunity) - [Local Candidates vs International Talent - Building the Very Best Dev Team](https://www.wearedevelopers.com/videos/1067-local-candidates-vs-international-talent-building-the-very-best-dev-team) - [WebAssembly: The Next Frontier of Cloud Computing](https://www.wearedevelopers.com/videos/972-webassembly-the-next-frontier-of-cloud-computing) - [Attract and Retain Talent: Strategies that Work](https://www.wearedevelopers.com/videos/1479-attract-and-retain-talent-strategies-that-work) ## Related Articles - [IT Salaries in UK](https://www.wearedevelopers.com/magazine/288-it-salaries-in-uk) - [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs) - [Finding IT & Technology English-speaking Jobs in Germany ](https://www.wearedevelopers.com/magazine/446-finding-it-technology-english-speaking-jobs-in-germany) - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market) - [UK Business Culture and Etiquette](https://www.wearedevelopers.com/magazine/326-uk-business-culture-and-etiquette) - [Best Job Boards for Remote Work for Developers](https://www.wearedevelopers.com/magazine/290-best-job-boards-for-remote-work-for-developers)