> Markdown version of [/jobs/ext/330577-people-data-administrator](https://www.wearedevelopers.com/jobs/ext/330577-people-data-administrator). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # People Data Administrator - **Company:** Serco Group plc - **Location:** Solihull, UK - **Salary:** £28,000.0 - **Contract:** Temporary contract - **Skills:** Human Resources Information System (HRIS), Issue Tracking Systems, SAP ERP, HR Software, Tools for Reporting, Servicenow - **Published:** June 4, 2026 - **Apply:** https://uk.indeed.com/viewjob?jk=d8b86a017e2b3db7 ## About the Role Do you have experience in ServiceNow?, * Experience using SAP Systems * Experience administering and maintaining people data * Knowledge of the employee lifecycle and HR processes * Understanding of employment terms and conditions * Experience using reporting tools such as Ad Hoc Query, Spinifex, or similar * Strong attention to detail and commitment to data accuracy * Excellent communication and customer service skills * Ability to manage a high volume of work while meeting SLAs and KPIs * Strong organisational skills and the ability to prioritise effectively It Would Be Great If You Also Have * Experience working within an HR Shared Services environment * Experience using ServiceNow, EIC, or similar ticketing systems * Knowledge of organisational management and people data within a complex business environment * Experience with ResourceLink or Winshuttle * A continuous improvement mindset and willingness to identify better ways of working ## Description At Serco, our people are at the heart of everything we do. We're looking for a detail-oriented People Data Administrator to join our team, helping to maintain accurate employee and organisational data that supports thousands of colleagues across our business. Working within a fast-paced shared services environment, you'll play a vital role in ensuring HR data is maintained accurately, employee records are up to date, and our HR systems continue to support the smooth delivery of HR and payroll services. What You'll Be Doing As a People Data Administrator, you'll be responsible for processing employee and organisational data across the full employee lifecycle within SAP HCM. You'll maintain employee records, update organisational structures and positions, support recruitment and onboarding activity, and ensure all data changes are processed accurately and within agreed service levels. You'll work closely with teams across HR, Payroll, HRIS, Case Management, and Helpdesk functions to resolve queries, support organisational change, and maintain the integrity of our HR systems. You'll also assist with annual activities such as pay reviews, grade uplifts, audits, restructures, and other workforce-related projects. Providing excellent customer service will be a key part of the role, as you'll regularly communicate with stakeholders across the business, helping to resolve complex data queries while ensuring compliance with internal processes and controls., In return, you'll be part of a supportive and collaborative team where accuracy, service, and continuous improvement are highly valued. You'll have opportunities to develop your HR systems knowledge, broaden your understanding of HR operations, and contribute to projects that support our people and business performance. ## Related Videos - [What if your HR software adapted to you, not the other way around?](https://www.wearedevelopers.com/videos/100259-what-if-your-hr-software-adapted-to-you-not-the-other-way-around) - [Headless by Design: Building Enterprise Systems That Agents Can Actually Use](https://www.wearedevelopers.com/videos/100092-headless-by-design-building-enterprise-systems-that-agents-can-actually-use) - [Applying Agile Principles to Incident Management ](https://www.wearedevelopers.com/videos/101-applying-agile-principles-to-incident-management) - [Key HR Trends in 2024: Overcoming a Year of Emotional Disconnect](https://www.wearedevelopers.com/videos/1271-key-hr-trends-in-2024-overcoming-a-year-of-emotional-disconnect) - [Get Your Stack Together: Building the Right Recruiting Tech](https://www.wearedevelopers.com/videos/1295-get-your-stack-together-building-the-right-recruiting-tech) - [Beyond Gut Feelings: The Rise of Data-Driven HR](https://www.wearedevelopers.com/videos/1326-beyond-gut-feelings-the-rise-of-data-driven-hr) ## Related Articles - [Best Companies to work for in London: Top 25 Companies in 2023](https://www.wearedevelopers.com/magazine/187-best-companies-to-work-for-in-london-top-25-companies-in-2023) - [Data Analyst Salary in the UK](https://www.wearedevelopers.com/magazine/278-data-analyst-salary-in-the-uk) - [Top HR Tech Conferences in 2024](https://www.wearedevelopers.com/magazine/303-top-hr-tech-conferences-in-2024) - [Data Engineer Salary UK](https://www.wearedevelopers.com/magazine/253-data-engineer-salary-uk) - [Best Companies to Work For in The UK: Top 25 Companies in 2023 ](https://www.wearedevelopers.com/magazine/186-best-companies-to-work-for-in-the-uk-top-25-companies-in-2023) - [UK Business Culture and Etiquette](https://www.wearedevelopers.com/magazine/326-uk-business-culture-and-etiquette)