> Markdown version of [/jobs/ext/3306612-security-operations-specialist](https://www.wearedevelopers.com/jobs/ext/3306612-security-operations-specialist). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md).

---

# Security Operations Specialist

- **Company:** Metropolitan Family Services
- **Location:** Chicago, IL, United States
- **Contract:** Temporary contract
- **Skills:** Cyber Security, Anti-Phishing, Runbook, Software Vulnerability Management, Information Technology, Patch Management
- **Published:** September 13, 2026
- **Apply:** https://recruiting.ultipro.com/MET1011METRF/JobBoard/15c3e95c-3b21-790a-16f3-df13fbde06e5/OpportunityDetail?opportunityId=732db4d6-e631-4c09-b51c-f4c4e289e34d

## About the Role

* Bachelor's degree in information technology, Computer Science, Cybersecurity, or a related field preferred, or equivalent practical experience.

 * 4-6 years of experience in IT, systems operations, or a related technical role
 * 1-3 years of experience supporting security operations, incident response, or security tooling
 * Experience working alongside a managed SOC or MSSP
 * Familiarity with endpoint security, email security, and incident response workflows
 * Exposure to vulnerability management and patch management programs
 * Experience collaborating cross-functionally with IT or systems operations teams

KNOWLEDGE, SKILLS, and ABILITIES:

 * Ability to investigate and validate security alerts using logs, alerts, and system data
 * Strong analytical and troubleshooting skills across endpoints, email systems, and identity signals
 * Understanding of common attack techniques such as phishing, credential abuse, and malware
 * Ability to follow defined playbooks while exercising sound judgment on escalation and prioritization
 * Clear written communication skills for documentation, incident notes, and handoffs
 * Ability to work effectively with internal IT teams and external security partners
 * Comfortable operating in a growing security program with evolving processes and tooling, Bachelors in Information Technology, None+ years - Familiarity with endpoint security, email security, and incident response workflows, None+ years - Experience working alongside a managed SOC or MSSP, 1+ years - Experience supporting security operations, engaging in incident response, or use of security tooling, 2+ years - Experience in IT, systems operations, or a related technical role

## Description

* Triage and investigate security alerts from managed SOC services and security platforms (EDR, email security, identity monitoring)
 * Perform first line investigation of phishing, malware, and suspicious activity
 * Support incident response efforts, including investigation, evidence gathering, documentation, and coordination of containment or remediation actions
 * Respond to phishing reports and assist with identification and handling of email-based threats
 * Collaborate closely with the IS System Operations team during investigations, system changes, and security remediation activities
 * Support vulnerability management and patching efforts, including validation, coordination, and follow-up with IT teams
 * Assist with execution of security awareness initiatives, including phishing simulations and training campaigns
 * Develop and maintain security documentation, playbooks, and operational procedures
 * Maintain and update documentation, runbooks, and operational procedures