> Markdown version of [/jobs/ext/3308284-it-support-analyst](https://www.wearedevelopers.com/jobs/ext/3308284-it-support-analyst). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # IT Support Analyst - **Company:** It Mob Limited - **Location:** Kingston upon Hull, UK - **Salary:** £26,000.0 - £32,000.0 - **Contract:** Permanent contract - **Skills:** Microsoft Windows, Active Directory, Cyber Security, Virtual Private Networks (VPN), Local Area Networks, Windows Servers, TCP/IP, Wide Area Networks, Network Routers, Firewalls (Computer Science) - **Published:** September 4, 2026 - **Apply:** https://www.jobs.service.gov.uk/auth/sign-in?returnTo=%2Fjobs%2F6a99a50d1831bbb7b7f9acca%2Fbefore-you-apply ## About the Role Skills: Firstline/Secondline Support, Windows 7-11, Windows Server up to 2025, Microsoft 365, Active Directory, Networking (LANs/WANs/Hubs/Routers), Cybersecurity, All successful candidates, regardless of skillset and experience level, start as a firstline support analyst in order to become accustomed to the wide range of issues dealt with, as well as the stringent process/methodology of dealing with client calls. Technically, candidates must ideally possess good skills in Windows 10/11, Windows Server 2016/2019/2025, Microsoft 365, Active Directory, as well as exposure to networking (LANs / WANs / VPNs / TCP/IP / Firewalls,etc), cybersecurity skills etc. There is no expectation that you possess all these skills, but a good complement of them would be appreciated. The skills that you do not possess can be an opportunity to learn these new technologies in the two hours per week that are given to personal learning. Candidates from a MSP background, or Education School/Academy multi-site operational environment (who would be accustomed to a wide variety of technical problems, both software and hardware related) would be highly preferable. However, candidates from an internal support role would also be considered. Strong communication skills, a can-do attitude, and a passion for technology, and yearning to learn new technologies are a pre-requisite for this role. ## Description Well established Managed Service Provider are immediately seeking an IT Support Analyst to join their expanding team. Their clients range from both public sector and private sector clients, with a very wide range of issues from Windows O/S, Windows Server, hardware, and networking/cybersecurity etc. ## Related Videos - [What makes Cybersecurity different for critical infrastructure?](https://www.wearedevelopers.com/videos/571-what-makes-cybersecurity-different-for-critical-infrastructure) - [This Is Not Your Father's .NET](https://www.wearedevelopers.com/videos/967-this-is-not-your-father-s-net) - [An Applied Introduction to eBPF with Go](https://www.wearedevelopers.com/videos/1075-an-applied-introduction-to-ebpf-with-go) - [Thinking Differently - How to Make Money from Cyber Attacks & Cheats](https://www.wearedevelopers.com/videos/745-thinking-differently-how-to-make-money-from-cyber-attacks-cheats) - [Unlocking the potential of Digital & IT at Vodafone](https://www.wearedevelopers.com/videos/602-unlocking-the-potential-of-digital-it-at-vodafone) - [Introducing Digital Samba Embedded Video Conferencing API MCP Server](https://www.wearedevelopers.com/videos/1640-introducing-digital-samba-embedded-video-conferencing-api-mcp-server) ## Related Articles - [IT Salaries in UK](https://www.wearedevelopers.com/magazine/288-it-salaries-in-uk) - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market) - [System change: restart as developer?](https://www.wearedevelopers.com/magazine/39-system-change-restart-as-developer) - [Data Analyst Salary in the UK](https://www.wearedevelopers.com/magazine/278-data-analyst-salary-in-the-uk) - [What Are The Top Skills Required For Azure Developers?](https://www.wearedevelopers.com/magazine/77-what-are-the-top-skills-required-for-azure-developers) - [Is Software Engineering Over-Saturated?](https://www.wearedevelopers.com/magazine/418-is-software-engineering-over-saturated)