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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Business Change Officer - **Company:** UK Health Security Agency - **Location:** London, UK - **Salary:** £33,422.0 - £45,353.0 - **Contract:** Temporary contract - **Skills:** Microsoft Word, Microsoft Excel, Microsoft Outlook, Microsoft Office, Microsoft PowerPoint, Change Tracking - **Published:** September 11, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=b2a500c17e3e8661 ## About the Role * Recent experience supporting business change activities or change implementation within a project, programme or operational change environment. * Ability to analyse and summarise the impact of change on teams, processes and stakeholders, using structured approaches or tools. * Excellent communication skills with the ability to build effective working relationships with a range of stakeholders. * Awareness of business case development, benefits management, and change control. * Awareness of planning, scheduling, assurance, risk and issue management and governance. * Ability to use digital tools to support change tracking, assess impacts and monitor adoption of new ways of working. * Strong capability in using Microsoft Office applications, specifically Outlook, Word, Excel, and PowerPoint., * Recent experience supporting business change activities or change implementation within a project, programme or operational change environment. * Excellent communication skills with the ability to build effective working relationships with a range of stakeholders. If you are successful at this stage, you will progress to the Stage 2: Pre-Interview Assessment. Feedback will not be provided at this stage. Stage 2: Pre-Interview Assessment Candidates will be invited to a 20-minute pre-interview assessment which will be undertaken remotely, via MS Teams. The pre-interview assessment will assess your Technical Skills through instinctual critical thinking and situational judgement, drawing from your Business Change technical experience. A scenario will be presented on the screen, read aloud and shared using the chat function. You will be expected to consider the situation (5 minutes) and share your thinking (10 minutes)., * Communication and Influencing - Lead Behaviour * Working Together * Delivering at Pace, Successful candidates must undergo a basic (or equivalent) criminal record check. People working with government assets must complete baseline personnel security standard (opens in new window) checks. ## Description At the UK Health Security Agency (UKHSA), we are recruiting 6 (1 x Permanent, 5 x Fixed Term Contract) Business Change Officers to support our vital mission of protecting the nation from health threats. They will contribute to shaping, delivering and embedding change across a diverse range of projects, programmes and portfolios. Successful candidates may be assigned to initiatives such as: * UKHSA major change programmes • Health protection and public health initiatives • Technology and digital transformation programmes • Infrastructure development projects • Organisational change and transformation activity We are looking for candidates with experience of supporting the delivery of change, particularly those who have contributed to transformational activity, government reform, or large-scale infrastructure projects., As Business Change Officer, you will support the implementation of change across a designated portfolio, collaborating closely with project and programme teams to prepare the business for change and ensure successful adoption. You may also lead low complexity change activity. You will provide a bridge between project teams and end users, ensuring that change activity is well planned, effectively supported and safely implemented to realise agreed benefits. This role is a government project delivery profession role and part of UKHSA’s project delivery resource model. It is aligned to the Project Delivery Capability Framework career pathway Business Change Manager HEO. Main Responsibilities: * Act as lead on business change activities, working with the project to support the delivery of the business case benefits and outcomes. * Assess the impact of change on stakeholders to support successful delivery of the change. * Support the preparation of the change management elements of the Business Case. * Provide input to the creation and maintenance of Business Change products, such as change plans, impact assessments and readiness documents. * Support the Project Manager with preparing and updating the change plan. * Contribute to the assessment of business readiness before implementation. * Support the Project Manager and/or Benefits Manager with identifying and tracking benefits. * Contribute to the development and maintenance of the communications plan. * Identify stakeholders and include them in the stakeholder engagement plan, building strong working relationships. * Act as a point of contact for queries relating to the business change activity. * Use digital tools and data to support tracking of change impacts, adoption and progress. * Promote the use of recognised business change approaches and assist colleagues in applying best practice. * Be an active member of the UKHSA Project Delivery Profession Community. You will be supported to work towards achieving Government Project Delivery Accreditation should you not already hold this. The above is only an outline of the tasks, responsibilities and outcomes required of these roles. You will carry out any other duties as may reasonably be required. The job descriptions and person specifications may be reviewed on an ongoing basis in accordance with the changing needs of the organisation., At sift stage you will be assessed against the 7 Essential Criteria listed in this job advert. You will be required to complete: * An Application form (‘Employer/Activity history’ section on the application) * A 750 word Supporting Statement - do not exceed 750 words as we will not consider any words over and above this amount This should outline how your skills, abilities, experience and knowledge provide evidence of your suitability for the role, with reference to the 7 Essential Criteria listed in this job advert. You will receive a joint score for your Application Form and Supporting Statement. The application form is the kind of information you would put into your CV – please be advised you will not be able to upload or email us your CV. Please complete the Application Form in as much detail as possible. Longlisting In the event of a large number of applications, we may longlist into 3 piles of: * Meets all Essential Criteria * Meets some Essential Criteria * Meets no Essential Criteria, * UK nationals * nationals of the Republic of Ireland * nationals of Commonwealth countries who have the right to work in the UK * nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) * nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS) * individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020 * Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service