> Markdown version of [/jobs/ext/3313386-implementation-consultant](https://www.wearedevelopers.com/jobs/ext/3313386-implementation-consultant). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Implementation Consultant - **Company:** Service Professionals, Inc. - **Location:** United States (Remote available) - **Experience:** Expert - **Contract:** Permanent contract - **Skills:** JIRA, Software as a Service, Data Cleansing, Data Integrity, Data Migration, Data Structures, Salesforce.Com, Software Deployment, Systems Integration, Cloud Platform System, Wrike, Data Strategy, Data Management, Hubspot - **Published:** September 30, 2026 - **Apply:** https://startup.jobs/implementation-consultant-sdl-10230019 ## About the Role * 6+ years of SaaS Implementation or Professional Services experience required * Bachelor's degree or equivalent experience preferred * Strong understanding of SaaS platforms, cloud environments, and data management principles required * Experience analyzing complex data structures and translating client data logic into clear requirements for technical team members required * Proficiency with tools such as Wrike, HubSpot, Salesforce, Jira, or other implementation-related platforms required * Proven ability to manage complex, multi-stakeholder client relationships with professionalism, navigating competing priorities and organizational politics effectively required * Proven ability to re-engineer client business processes and architect system solutions that go beyond standard platform configurations required * Demonstrated experience leading organizational change management initiatives within client engagements, driving adoption across multi-stakeholder environments required * Ability to independently navigate technically complex or politically sensitive client situations, escalating to senior leadership only when necessary required * Experience partnering with Product or Engineering teams to communicate client-side feature gaps and influence roadmap decisions required * Ability to translate technical concepts into clear business explanations required * Excellent problem-solving, analytical, and communication skills required * Excellent organizational, time-management, and prioritization skills required * Ability to learn new technologies and concepts quickly required * Demonstrated track record of delivering implementations on time with strong Post Deployment Survey scores and measurable user adoption outcomes required * PMP or CSM certification preferred ## Description The Implementation Consultant, part of the GovPilot Professional Services team, is responsible for leading end-to-end deployments of our SaaS applications across all areas of municipal government. Guiding customers through configuration, setup, data migration, and training to ensure successful adoption. Acting as both a project lead and product expert, you'll collaborate closely with clients to understand their business requirements and translate them into effective, scalable system solutions. You will play a key role in ensuring each customer realizes measurable value from our platform while providing a seamless, high-quality onboarding experience. The Implementation Consultant acts as a strategic advisor, helping clients re-engineer their business processes to maximize the value of the GovPilot platform. You will tackle our most technically challenging or politically sensitive implementations, * Lead technically complex or sensitive implementations, often spanning multiple departments within a single municipality * Act as a strategic advisor, helping clients re-engineer business processes to maximize the value of the platform * Architect custom system solutions for unique client requirements that go beyond standard platform configurations * Consult with clients on data strategy, advising on data cleansing and restructuring to ensure long-term platform health * Oversee QA standards for data imports and system integrations on assigned implementations, delegating execution to L2/L2.5 Analysts while maintaining accountability for data integrity prior to go-live * Design and lead executive and department-head-level training sessions focused on change management and platform adoption strategy * Monitor project health across a portfolio of complex implementations, proactively managing scope, risks, and dependencies with minimal oversight * Own the post-launch transition process in partnership with Customer Success, ensuring clients are positioned for long-term platform health and high adoption before handoff * Partner with Sales during the pre-sales process to assess implementation feasibility, contribute to scoping conversations, and support RFP responses for prospective clients * Partner with Product and Engineering to provide formal feedback on feature gaps discovered during complex deployments * Drive the creation of industry-specific best practice playbooks for the Professional Services department * Proactively identify and lead process improvement initiatives that elevate delivery standards and scalability across the Professional Services department, 3. Technical/Team Interview 4. VP of CX Interview 5. Final Interview with GovPilot CEO 6. Reference Checks ## Related Videos - [Integrate your Cognitive Assistant with 3rd-party DBs and software](https://www.wearedevelopers.com/videos/249-integrate-your-cognitive-assistant-with-3rd-party-dbs-and-software) - [GitOps for the people](https://www.wearedevelopers.com/videos/461-gitops-for-the-people) - [SRE Methods In an Agency Environment](https://www.wearedevelopers.com/videos/348-sre-methods-in-an-agency-environment) - [Improving quality with Agentic AI with Rovo Dev and Xray](https://www.wearedevelopers.com/videos/2005-improving-quality-with-agentic-ai-with-rovo-dev-and-xray) - [Strategies to accelerate SaaS Application Development](https://www.wearedevelopers.com/videos/1078-strategies-to-accelerate-saas-application-development) - [Collaboration Quantified: Lessons from Open Source Developer Networks](https://www.wearedevelopers.com/videos/1422-collaboration-quantified-lessons-from-open-source-developer-networks) ## Related Articles - [What Are The Top Skills Required For Azure Developers?](https://www.wearedevelopers.com/magazine/77-what-are-the-top-skills-required-for-azure-developers) - [What Makes WeAreDevelopers World Congress Different From Every Other Tech Event?](https://www.wearedevelopers.com/magazine/701-what-makes-wearedevelopers-world-congress-different-from-every-other-tech-event) - [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs) - [How We Built a Worry-Free System That Runs for 10+ Years – And What We’d Do Again](https://www.wearedevelopers.com/magazine/751-how-we-built-a-worry-free-system-that-runs-for-10-years-and-what-we-d-do-again) - [Events like RSAC Get You CISOs. Developers Decide What Actually Gets Deployed.](https://www.wearedevelopers.com/magazine/693-events-like-rsac-get-you-cisos-developers-decide-what-actually-gets-deployed) - [Is Software Engineering Over-Saturated?](https://www.wearedevelopers.com/magazine/418-is-software-engineering-over-saturated)