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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Site Reliability Engineer, Studios - **Company:** IMG - **Location:** London, UK - **Contract:** Permanent contract - **Skills:** Amazon Web Services, Microsoft Azure, Backup Devices, Bash Shell, Cloud Computing, Computer Programming, Continuous Integration, Linux, DevOps, Disaster Recovery, Distributed Systems, Failover, Python (Programming Language), Reliability Engineering, Data Streaming, Systems Architecture, Data Logging, Scripting, Google Cloud, Cloud Platform System, System Availability, Cloudformation, Containerization, Kubernetes, Infrastructure Automation Frameworks, Low Latency, Terraform, Docker - **Published:** September 9, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=d3036578c8e2bec9 ## About the Role * Proven experience in a Site Reliability Engineer, DevOps Engineer, Platform Engineer, or similar role. * Strong knowledge of Linux and operating system fundamentals. * Strong hands-on experience with cloud platforms such as AWS, Azure, or Google Cloud. * Experience with containerisation and orchestration technologies such as Docker and Kubernetes. * Strong experience with CI/CD tooling and modern software delivery practices. * Hands-on experience with Infrastructure as Code tools such as Terraform or CloudFormation. * Experience with monitoring, logging, and alerting tooling, and with designing actionable observability solutions. * Solid understanding of networking, security, system architecture, and distributed systems principles. * Strong scripting or programming capability in Python, Bash, or similar languages. * Experience working in high-availability, live production, or other business-critical operational environments. * Strong troubleshooting skills, calm decision-making under pressure, and a continuous improvement mindset. * Excellent communication and collaboration skills, including the ability to work effectively with technical and non-technical stakeholders. Desirable * Experience supporting media, broadcast, streaming, or live event platforms. * Familiarity with incident management, postmortem practice, and error-budget based operational models. * Experience with resilience engineering, multi-site failover, and disaster recovery testing. * Exposure to event-driven or low-latency systems, media transport, or hybrid on-prem/cloud architectures. * Understanding of compliance, operational risk management, and support processes in client-facing environments. Personal Attributes * Proactive and ownership driven. * Methodical, analytical, and detail oriented. * Comfortable operating in fast-moving, high-pressure environments. * Pragmatic in balancing engineering excellence with operational needs. * Collaborative, service oriented, and committed to raising reliability standards across teams., Business Acumen - Understanding financial drivers, interpreting business data, aligning decisions to strategic outcomes Operational Excellence - Driving efficiency, governance, and continuous improvement in delivery & operations Innovation Mindset - Cultivating curiosity, experimentation, and forward-looking capability development Leadership & Collaboration - Inspiring others, building trust, and enabling collaboration across teams ## Description * Design, build, and maintain reliable, scalable infrastructure and platform services across on-premises and cloud environments. * Improve service availability, latency, performance, and operational efficiency through engineering-led reliability practices. * Build and enhance observability across services and infrastructure, including monitoring, logging, alerting, dashboards, and service health indicators. * Define and maintain SLIs, SLOs, alerting standards, and operational runbooks for critical services. * Automate infrastructure provisioning, configuration, deployment, and recovery processes using Infrastructure as Code and scripting. * Partner with software, platform, broadcast engineering, and operational teams to improve release quality, resilience, and supportability. * Act as an escalation point for production incidents, leading or supporting rapid diagnosis, mitigation, communication, and post-incident follow-up. * Drive root cause analysis and corrective actions following incidents, with a focus on prevention and continuous improvement. * Support the design, testing, and documentation of high availability, backup, failover, and disaster recovery arrangements. * Help enforce security, access control, patching, and operational best practices across infrastructure and services. * Optimise system capacity, cost, and performance across environments. * Produce and maintain clear technical documentation, operational procedures, and support handover materials. * Support live event and critical operational workflows where reliability, rapid response, and stakeholder communication are essential. * Contribute to technical planning for new services, migrations, and platform enhancements, ensuring resilience is designed in from the start. * Improve reliability, stability, and recoverability of IMG's platform services. * Reduced mean time to detect and resolve incidents through better observability and response processes. * Higher levels of automation across provisioning, deployment, remediation, and operational support. * Clearer operational ownership, documentation, and service standards across critical environments. * Stronger resilience for live and client-facing workflows through tested failover and recovery approaches.