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# IT-Support-Mitarbeiter

- **Company:** Prevenio
- **Location:** Lingen (Ems), Germany
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Issue Tracking Systems, Windows Servers, MySQL, Web Applications, Web Pages, Information Technology
- **Published:** September 10, 2026
- **Apply:** https://jobs.meinestadt.de/lingen-ems/standard?id=260019529

## About the Role

Betriebswirte/Fachwirte/Fachkaufleute (Fachschulniveau)

Gewünschte Fähigkeiten & Kenntnisse

IT Support
IT
Second Level Support
Informatik
Windows
MySQL
Support
Anwender-Support
Dokumentation
Ticketsystem
Deutsch
Teamfähigkeit
Kommunikationsfähigkeit
Belastbarkeit, * Berufserfahrung im Support

 * Gute Kenntnisse im IT-Umfeld
 * Erfahrung mit Webanwendungen / Webseiten
 * Teamfähigkeit und Belastbarkeit
 * Sehr gute Kommunikationsfähigkeit
 * Gute Deutschkenntnisse
Nice to have, jedoch kein Muss:

 * Ausbildung im Bereich Informatik
 * Erfahrung mit Windows Servern
 * Basis-Wissen in MySQL

## Description

* First-Level und Second-Level Support für unsere Kunden
 * Annahme und Bearbeitung der Kundenanfragen per Telefon / Mail / Ticketsystem
 * Unterstützen unserer Kunden durch Fernwartungen
 * Aktive telefonische Betreuung der Kunden
 * Dokumentation und Pflege des Ticketsystems


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