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# IT Field Technician

- **Company:** Barrister Global Services Network Inc.
- **Location:** Casper, WY, United States
- **Experience:** Starter
- **Salary:** $62,400.0 - $83,200.0
- **Contract:** Temporary contract
- **Skills:** Microsoft Windows, Apple Mac Systems, BIOS, Linux, RAID, Hard Disk Drives, Firmware, Linux Servers, Windows Servers, Server Administration, Extensible Firmware Interface, Software Troubleshooting, Malware, Hardware Infrastructure
- **Published:** September 2, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=62394366fed6b060

## About the Role

* Proven experience in laptop and desktop repair/support (minimum 1-2 years preferred)
 * Familiarity with BIOS/UEFI, RAID, system recovery, and virus/malware removal
 * Basic knowledge of Windows Server and/or Linux server environments
 * Ability to read and follow service manuals and technical instructions
 * Strong troubleshooting, problem-solving, and customer service skills
 * Reliable transportation and a valid driver's license
 * Must have access to basic toolkits, ESD protection, and a smartphone with internet access

## Description

* Perform hardware diagnostics, upgrades, and repairs on Dell laptops
 * Troubleshoot operating systems (Windows, macOS, Linux) on workstations and servers
 * Replace components such as hard drives, SSDs, motherboards, RAM, power supplies, keyboards, and screens
 * Perform basic server hardware replacements when required
 * Configure and troubleshoot BIOS/UEFI, RAID controllers, and firmware updates
 * Perform imaging, configuration, deployment, and migration of systems
 * Assist with basic server administration tasks (user access, storage checks, service restarts, backup verification)
 * Maintain documentation for each job completed (including photos, serial numbers, configurations, and logs)
 * Communicate effectively with dispatchers, customers, and team members
 * Complete service calls within agreed timeframes while maintaining high service quality